Business Development Specialist

1 week ago


Kuwait City, Al Asimah Bafleh Jewellery Full time

About Bafleh Jewellery

We are a leading jewellery retailer with a passion for delivering exceptional customer experiences. Our team is dedicated to providing expert advice and guidance to our customers, ensuring they find the perfect piece of jewellery.

Job Summary

We are seeking a highly motivated Sales Specialist to join our team. The ideal candidate will have excellent communication skills, a strong understanding of jewellery products, and a passion for delivering exceptional customer service.

Key Responsibilities:

  1. Demonstrate and showcase jewellery items, highlighting precious metals, gemstones, and designs to meet customer expectations.
  2. Cultivate relationships with wholesale buyers, expanding the customer base, and ensuring successful sales and distribution of our jewellery products.
  3. Engage walk-in customers, understand their needs, and provide expert advice on jewellery products.
  4. Maintain in-depth knowledge of the jewellery inventory, including new arrivals, bestsellers, and seasonal collections.
  5. Ensure a visually appealing display to attract customers.
  6. Provide detailed product information, pricing, and after-sales care to customers.
  7. Deliver exceptional customer service for a positive shopping experience.
  8. Respond to customer inquiries, complaints, and concerns professionally and promptly.
  9. Foster long-term relationships with customers to encourage repeat business and referrals.
  10. Collaborate with other sales associates to meet team goals and support a collaborative sales environment.
  11. Participate in regular team meetings and training to stay updated on product knowledge and sales techniques.
  12. Support customers with product returns, exchanges, repairs, and warranty claims.
  13. Follow up with customers to ensure satisfaction and encourage repeat business.

Industry Expertise:

  • Gold
  • Gems & Jewellery

Functional Area:

  • Business Development


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