IT Systems Support Specialist

21 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Overview

HealthCare Dynamics Gen. Trading Company W.L.L.

We are a leading provider of IT services, committed to delivering exceptional support and solutions to our clients. Our team of experts is dedicated to ensuring the highest level of service quality and reliability in all aspects of system administration.

Job Summary:

  • The Systems Administrator II will be responsible for the administration, troubleshooting, and maintenance of site-level servers. This role requires coordination and oversight of system backups, hardware installation, software installation, and system upgrades.
  • The successful candidate will establish work center schedules, maintain exceptional conduct and discipline, and ensure all subordinates are adequately trained to perform assigned tasks.

Responsibilities:

System Administration
  1. Operates and maintains all aspects of server administration, including Microsoft 2008 Active Directory, Windows Internet Name Service (WINS), Domain Name System (DNS), Domain Host Configuration Protocol (DHCP), print queues, etc.
  2. Responsible for the daily administration of Exchange servers (2008 or higher) and Outlook Web Access (OWA).
  3. Management of Microsoft Systems Management Server (SMS), Microsoft Operations Manager (MOM) or Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM), and Microsoft Windows Server Update Services (WSUS).
  4. Uses VERITAS Backup Exec to conduct file server backup and restores.
  5. Maintains systems availability and performs regular maintenance on equipment.
  6. Proficient at hardware maintenance and troubleshooting of various vendor server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.
  7. Maintains antivirus and security requirements by US Army standards and regulations.
  8. Provides user and Microsoft Exchange account maintenance as required.
  9. Establishes shift schedules.
  10. Performs employee appraisals and maintains training records.
  11. Performs other duties as required.

Qualifications:

Education and Certifications
  1. Bachelor's Degree in Information Technology (IT)
  2. One year of related experience may be substituted for one year of education if a degree is required.
  3. All candidates are required to maintain at least one baseline certification and one computing environment (CE) certification.
Experience
  • The Systems Administrator II must be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment.
  • The Systems Administrator II must be able to apply extensive knowledge of a variety of the IA field's concepts, practices, and procedures to ensure the secure integration and operation of all enclave systems.
  • Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.

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