Technical Support Specialist for End User Computer Systems

1 day ago


Kuwait City, Al Asimah The Exchange Full time
Job Overview
The Exchange is seeking a skilled Technical Support Specialist to join our team. In this role, you will provide expert-level technical support to end-users with moderate to complex computer and networking problems.

Key Responsibilities:
- Troubleshoot and resolve end-user issues using basic troubleshooting and technical skills
- Perform restorative and maintenance actions either remotely or on-site to resolve end-user problems
- Maintain accurate information and data regarding end-user issues within the tracking system and according to policies and standards

Requirements:
- Bachelor's degree in an associated major field of study (highly desired)
- Experience in the appropriate business applications and/or related work
- Ability to operate/use the appropriate systems/software/hardware
- Must be able to obtain an official US Passport
- Must be able to pass military medical requirements

Benefits:
- Salary: Minimum $46,018.00
- Job Type: Management
- Number of Positions Remaining: 1

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