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Hotel Operations Manager
2 weeks ago
We are seeking a dynamic and experienced professional to lead our front office function. The ideal candidate will have a proven track record in luxury hotel operations, with strong leadership skills and an eye for detail.
Key Responsibilities:- Manage the front office team to deliver exceptional customer service
- Oversee the smooth operation of the front desk, concierge, and other related departments
- Develop and implement strategies to improve guest satisfaction and loyalty
To succeed in this role, you will need:
- At least 2 years of experience in a similar leadership position in a 5* luxury hotel
- Excellent communication and interpersonal skills
- A keen passion for customer service and a relentless drive to improve
- An entrepreneurial mindset and ability to thrive in fast-paced environments
We offer a competitive package including:
- A stimulating work environment with opportunities for growth and development
- A comprehensive benefits program, including health insurance and retirement savings
- A generous compensation package commensurate with experience