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Hotel Receptionist

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Hotel Receptionist

We are seeking a highly skilled and enthusiastic receptionist to join our front office team. As a key member of the hotel's operations, you will play a vital role in delivering exceptional guest experiences and supporting the smooth running of our facilities.

Key Responsibilities:

  1. Guest Services:
  • Welcome and assist guests upon arrival, providing information about hotel amenities and services.
  • Process guest check-ins and check-outs efficiently, handling room assignments and payments.
  • Respond promptly to guest inquiries and resolve any issues that may arise during their stay.
Operational Support:
  • Ensure accuracy and timeliness in managing guest credit and billing transactions.
  • Coordinate with housekeeping and maintenance teams to maintain the hotel's high standards of cleanliness and upkeep.
  • Contribute to the development of effective procedures and systems to enhance operational efficiency.

Essential Skills and Qualifications:

  • Excellent communication and interpersonal skills, with fluency in Arabic and English languages.
  • Minimum 1 year of experience in a similar hospitality environment.
  • Ability to work effectively under pressure, prioritizing tasks and managing multiple responsibilities.
  • Strong analytical and problem-solving skills, with attention to detail and accuracy.