Customer Engagement Manager

1 day ago


Kuwait City, Al Asimah Americana Restaurants Full time

Job Summary:

Americana Restaurants is seeking a strategic and data-driven Customer Engagement Manager to join its marketing team. The ideal candidate will blend analytical rigor with creative thinking, ensuring the brand voice resonates across all customer touchpoints.

About the Role:

  • Craft targeted campaigns that balance customer relevance with brand storytelling.
  • Analyze campaign performance to optimize ROI, using insights to refine segmentation, messaging, and timing.
  • Develop and evolve KFC's loyalty strategy to deepen customer engagement and repeat purchases.

About You:

  • Bachelor's degree in marketing, business, or related field.
  • 4-6 years of hands-on experience in CRM, loyalty marketing, or customer lifecycle management.
  • Proficiency in analytics tools (e.g., Google Analytics, SQL) and CRM platforms (e.g., Clevertap, Salesforce, Braze).


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Customer Engagement and Technical Account Manager - Kuwait SRT Marine Systems plc (SRT) is a fast growing and ambitious multi-national company headquartered in the UK. SRT is an exciting meritocracy, where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We...


  • Kuwait City, Al Asimah DELIVEROO Full time

    Company OverviewDeliveroo is a fast-growing technology company that connects customers with local restaurants and food establishments. Our platform allows users to order their favorite foods online or through our mobile app.We are committed to providing an exceptional customer experience and are seeking an Email and CRM Strategist to join our team. As a key...


  • Kuwait City, Al Asimah Al Tayer Group Full time

    To succeed as a Sales Consultant at Al Tayer Group, you must possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment. You will be responsible for welcoming and engaging customers, identifying their needs, and recommending suitable products. In addition, you will provide professional...


  • Kuwait City, Al Asimah Foodics Full time

    About UsFoodics is a leading restaurant management ecosystem and payment tech provider, serving customers and partners in over 35 different countries worldwide.The JobThis role focuses on outreach, prospecting, lead qualification, and closing for our products. You will work closely with marketing teams to generate meetings from nurturing deals, track and...


  • Kuwait City, Al Asimah MyFatoorah Full time

    Key SkillsWe require a Sales Account Manager with a strong ability to initiate and drive the sales process from start to finish.Excellent communication, negotiation, and interpersonal skills are essential for success in this role.A proactive approach to identifying new opportunities and a talent for building customer relationships are must-haves.The ideal...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are seeking a highly motivated and experienced Sales Employee to join our dynamic team at HealthCare Dynamics Gen. Trading Company W.L.L.Job Requirements:Sales Performance: Meet or exceed sales targets, developing and implementing effective sales strategies.Customer Relationships: Build and maintain strong relationships with customers, providing excellent...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job OverviewThe HealthCare Dynamics Gen. Trading Company W.L.L is seeking a highly skilled Customer Success Delivery Manager to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services.This role involves supporting foundational relationships with key customer stakeholders and...


  • Kuwait City, Al Asimah SOS HR Solutions Full time

    About UsSOS HR Solutions is a dynamic company seeking a talented Brand Engagement Specialist to develop and manage brand engagement initiatives.Key ResponsibilitiesCreate and implement effective brand engagement strategies.Collaborate with vendors to organize logistics and supervise registrations.Track brand engagement metrics and prepare regular...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    OverviewWith over 18,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are hiring a highly motivated Customer Relationship and Office Management Specialist to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.Job Requirements:Building and maintaining strong relationships with customers Ensuring seamless stock management and order fulfillmentEngaging actively with social media followersCollaborating with the...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the PositionWe are seeking a highly skilled and experienced Senior Audit Professional to join our team in Kuwait. As an expert in complex audit engagements, you will lead on high-profile projects and support the growth of our Audit business.Your Key ResponsibilitiesManage the delivery of audit engagements by defining the audit strategy in consultation...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the RoleWe are looking for a Cloud Customer Experience Lead who can help our strategic enterprise customers achieve the most out of the Microsoft products and services they use.In this role, you will be responsible for delivering program planning, customer-facing program reviews, prioritization of engagements, and engagement with key technical...


  • Kuwait City, Al Asimah Al-Sayer Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Showroom Manager - Lexus to lead our sales team and deliver exceptional customer experiences. In this role, you will be responsible for managing the showroom, developing and implementing sales strategies, and building strong relationships with customers.Manage the showroom to ensure optimal sales...


  • Kuwait City, Al Asimah Gastronomica Full time

    Job Description:The Customer Experience Strategist plays a pivotal role in enhancing customer engagement and loyalty within the Food & Beverage Production and FMCG sectors at Gastronomica. This position is crucial for developing and implementing strategies that foster long-term relationships with customers, ultimately driving sales and brand loyalty.This...


  • Kuwait City, Al Asimah 20gramscoffee Full time

    Job Title: Customer Experience SpecialistJoin our team at 20 Grams, where you will engage with customers to ensure memorable and personalized experiences.Responsibilities:Greeting guestsTaking ordersProviding product recommendationsHandling inquiries and feedbackMaintaining a welcoming atmosphereThe ideal candidate has:Excellent communication skillsA...


  • Kuwait City, Al Asimah Al Futtaim Private Company (LLC) Full time

    The Customer Service Associate is responsible for sales generation and delivering a positive customer experience, as well as a variety of operational duties as assigned by the store management team (i.e., housekeeping duties, visual presentation standards, etc.).What you will do:Description of Accountability:Creates a sparkling clean and organized...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    **Job Overview:**HealthCare Dynamics Gen. Trading Company W.L.L is seeking a Customer Experience Strategist to join its team.The ideal candidate will have a strong background in digital marketing and social media, with expertise in designing and implementing customer experience strategies that drive business growth and improve customer engagement.Key...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    HealthCare Dynamics Gen. Trading Company W.L.L is seeking a highly skilled and customer-focused Customer Service Representative to join our Operations department.About the JobThe ideal candidate will be passionate about delivering exceptional customer service and satisfaction, ensuring that every interaction with Capago is handled with professionalism and...


  • Kuwait City, Al Asimah Principalia Full time

    About UsAt Principalia, we pride ourselves on providing a unique and engaging shopping experience for our customers. We believe that our staff are the key to achieving this goal, which is why we are committed to recruiting and developing talented individuals who share our values.We offer a comprehensive training program that will equip you with the skills...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the Opportunity:We are currently looking for a Customer Success Manager to join our team. This role offers an exciting opportunity to work closely with our customers, delivering exceptional sales performance and driving business growth.Key Responsibilities:Develop and implement customized sales strategies to meet customer needs and exceed sales...