Head of Store Operations
2 weeks ago
Job Summary
We are looking for a highly skilled Head of Store Operations to oversee the day-to-day activities of our stores, ensuring exceptional customer service, efficient operations, and optimal sales results. As a key leader, you will be responsible for developing and implementing store strategies, managing budgets, and fostering a positive team culture.
Main Responsibilities
- To create and execute store business plans, aligning with company goals and objectives.
- To monitor sales performance, customer feedback, and staff productivity to identify areas for improvement.
- To lead and train a high-performing team to deliver outstanding customer experiences and meet sales targets.
- To oversee store inventory management, visual merchandising, and product maintenance to maintain a visually appealing shopping environment.
- To establish and maintain strong relationships with suppliers, vendors, and other stakeholders to ensure smooth logistics and delivery.
Essential Qualifications
- Significant experience in retail management, preferably in the fashion sector.
- Proven ability to drive sales growth, enhance customer satisfaction, and boost employee engagement.
- Effective leadership and communication skills to inspire and motivate teams.
- Able to work under pressure, prioritise tasks, and meet deadlines.
- Strong analytical and problem-solving skills to drive business improvement.
Our Company
D & H International Company W.L.L. is a dynamic and innovative global retail organisation, dedicated to providing exceptional customer experiences through our diverse portfolio of fashion, textiles, cafes, and restaurants. Our brand values centre around delivering high-quality products and unparalleled customer service.
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