Retail Store Operations Manager

6 days ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

About Us

HealthCare Dynamics Gen. Trading Company W.L.L is a dynamic and progressive company established in the 1930s as a trading business.

We have grown into one of the most diversified regional businesses headquartered in Dubai, United Arab Emirates.

With over 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, we partner with over 200 of the world's most admired and innovative brands.

Job Description

The Store Manager is accountable for driving sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

Key Responsibilities:

  • Lead by example, train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
  • Organize weekly staff meetings and daily briefings to recap store performance, communicate new company goals and strategies, and new store procedures and performance targets.
  • Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
  • Implement all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
  • Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Requirements:

  • Extensive experience in Sales, Marketing, and Operations and working in the retail/brand management industry specifically in Fashion.
  • Sound in-depth knowledge of the market, brand positioning, and trends.
  • An understanding of the current economic situation and impacts of potential threats and competitors.

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