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Head of Business Operations

2 weeks ago

Kuwait City, Al Asimah tiqmo Full time
Job Summary

Tiqmo Kuwait is hiring an experienced Head of Business Operations to lead our operations team and drive business growth. The ideal candidate will have a strong background in operations management and a proven track record of delivering results.

The Head of Business Operations will be responsible for managing the operations team, developing and implementing operational policies and procedures, and ensuring compliance with regulatory requirements.

Key Tasks:
  • Develop and implement strategies to improve operational efficiency and effectiveness, reduce costs, and increase revenue.
  • Oversee the customer service team, ensuring that they are addressing customer needs across all contact touch points and maximizing customer satisfaction.
  • Manage relationships with vendors, service providers, and other third-party partners.
  • Collaborate with other departments to ensure that operations are aligned with the company's strategic goals.

The successful candidate will have excellent leadership and communication skills and be able to work collaboratively with other departments and stakeholders.