Hospitality Operations Director

2 weeks ago


Kuwait City, Al Asimah Internationalhospital Kw Full time
Hospitality Operations Director

About the Role:

This position is responsible for overseeing the day-to-day operations of the hospitality department, ensuring that all facilities are properly maintained and that the highest standards of service are met.

Key Responsibilities:

  • Ensuring the implementation of quality and cost control measures
  • Coordinating the efforts of hospitality departments to optimize guest/patient experience
  • Plannning work schedules and delegating assignments as necessary
  • Ensuring clear and efficient communication with other departments
  • Supervising the accomplishment of patients' requests and concerns
  • Planning inventory needs and managing stock levels
  • Controlling consumption of supplies and materials

Requirements:

  • Fluent in both conversational and written English
  • Arabic optional
  • Customer forward and tolerant of ambiguity
  • Good communication and team building skills
  • Problem-solving skills and emotional intelligence
  • Personal and social competence

Education and Experience:

  • Bachelor's degree/MBA or any additional certificates in Hospitality management
  • At least 5 years' experience directly related to the duties and responsibilities specified


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