Hospitality Operations Director
2 weeks ago
About the Role:
This position is responsible for overseeing the day-to-day operations of the hospitality department, ensuring that all facilities are properly maintained and that the highest standards of service are met.
Key Responsibilities:
- Ensuring the implementation of quality and cost control measures
- Coordinating the efforts of hospitality departments to optimize guest/patient experience
- Plannning work schedules and delegating assignments as necessary
- Ensuring clear and efficient communication with other departments
- Supervising the accomplishment of patients' requests and concerns
- Planning inventory needs and managing stock levels
- Controlling consumption of supplies and materials
Requirements:
- Fluent in both conversational and written English
- Arabic optional
- Customer forward and tolerant of ambiguity
- Good communication and team building skills
- Problem-solving skills and emotional intelligence
- Personal and social competence
Education and Experience:
- Bachelor's degree/MBA or any additional certificates in Hospitality management
- At least 5 years' experience directly related to the duties and responsibilities specified
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