Chief Support Services Officer

15 hours ago


Kuwait City, Al Asimah Zain Bahrain Full time
About the Role

The Chief Support Services Officer is responsible for setting departmental goals, objectives, and performance targets in alignment with overall company strategies. They will work closely with cross-functional teams to identify and address customer pain points, and propose innovative technical solutions to enhance the operations of ticket handling and workflow management.

They will also provide coaching, mentoring, and ongoing training to support service team members to enhance their technical skills, product knowledge, and customer service capabilities.



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