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E-commerce Director

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

About the Role

We are seeking a strategic e-commerce leader to spearhead our online business growth.

Key Responsibilities

  • Develop and implement e-commerce strategies aligned with company goals.
  • Manage and optimize online sales channels, including websites, social media, and online marketplaces.
  • Create and manage e-commerce budgets, including advertising and promotional spending.
  • Analyze e-commerce data and metrics to identify growth opportunities and areas for improvement.
  • Collaborate with marketing, sales, SCM, branding, and product development teams to ensure consistent messaging and branding across channels.
  • Stay updated with e-commerce trends and innovations, making recommendations for improvements.
  • Manage product listings, descriptions, and pricing on online platforms.
  • Ensure regular updates to product information, images, and descriptions for accuracy and appeal.
  • Plan and execute seasonal and promotional campaigns to boost sales and customer engagement.
  • Analyze customer behavior and trends to identify growth opportunities.
  • Monitor website functionality, troubleshoot platform issues, and enhance user experience.
  • Coordinate with logistics and fulfillment teams for timely order processing and delivery.
  • Collaborate with customer service teams to ensure high customer satisfaction and quick issue resolution.
  • Manage relationships with third-party vendors and platforms.
  • Stay informed about the latest e-commerce and digital marketing trends and best practices.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or related fields; higher education such as an MBA is preferable.
  • 5-8 years of progressive management experience in related e-commerce roles.
  • At least 5 years as an e-commerce executive within online retail markets.
  • Proficiency in MS Office, feasibility studies, business planning, data analysis, web design, database management, marketing, SEO, SEM.
  • Knowledge of financial statements and reports.
  • Experience in strategic planning and execution.
  • Understanding of accounting, budgeting, and financial controls.
  • Strong leadership and communication skills.
  • Physical and mental fitness for the role.

Preferred Qualifications

  • Technical training certificates/licenses.
  • Google Analytics, SEO certifications.
  • Knowledge of PPC campaigns.

Languages

  • Proficiency in English (reading, writing, speaking).
  • Proficiency in Arabic (reading, writing, speaking).

Seniority Level

  • Mid-Senior level.

Job Type

  • Full-time.

Job Function

  • Business Development, Marketing, Strategy/Planning.

Industries

  • Retail Luxury Goods and Jewelry, Retail Apparel and Fashion, Business Consulting and Services.