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Front Desk Coordinator
3 days ago
About Us:
Aqua-Tots Swim Schools is a dynamic and growing organization committed to providing exceptional swim lessons and aquatic programs for families. Our goal is to create a fun and supportive learning environment that fosters a lifelong love of swimming.
Job Summary:
We are seeking a motivated Front Office Agent to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction and retention.
Key Responsibilities:
- Welcome customers to our facility and provide a warm and welcoming environment.
- Answer phone calls, respond to emails, and resolve customer inquiries promptly.
- Assist with lesson registration, payment processing, and scheduling.
- Prepare welcome packets and certificates for new students.
- Collaborate with instructors to ensure seamless communication and effective operations.
- Maintain accurate records of customer interactions and feedback.
Requirements:
- High school diploma or equivalent required; previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Possess a positive attitude and adaptability in a fast-paced environment.
- Ability to work independently and collaboratively as part of a team.
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