Front Desk Coordinator

3 days ago


Kuwait City, Al Asimah Aquatots swim schools Full time

About Us:

Aqua-Tots Swim Schools is a dynamic and growing organization committed to providing exceptional swim lessons and aquatic programs for families. Our goal is to create a fun and supportive learning environment that fosters a lifelong love of swimming.

Job Summary:

We are seeking a motivated Front Office Agent to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction and retention.

Key Responsibilities:

  1. Welcome customers to our facility and provide a warm and welcoming environment.
  2. Answer phone calls, respond to emails, and resolve customer inquiries promptly.
  3. Assist with lesson registration, payment processing, and scheduling.
  4. Prepare welcome packets and certificates for new students.
  5. Collaborate with instructors to ensure seamless communication and effective operations.
  6. Maintain accurate records of customer interactions and feedback.

Requirements:

  • High school diploma or equivalent required; previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Possess a positive attitude and adaptability in a fast-paced environment.
  • Ability to work independently and collaboratively as part of a team.


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