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Hospitality Event Coordinator

2 weeks ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Overview

As an Event Operations Manager, you will be responsible for managing and coordinating various aspects of our events, ensuring seamless execution and exceeding customer expectations.

Key Accountabilities
  • Banquet Operations:
    • Develop a comprehensive understanding of the company's standards, policies, and procedures.
    • Directly contribute to providing exceptional service based on requirements and standards.
    • Monitor and control financial and administrative responsibilities, including asset protection.
    • Communicate effectively with stakeholders to ensure event success.
  • Team Collaboration and Development:
    • Foster a positive and inclusive team environment.
    • Identify training opportunities and develop strategies to achieve goals.
    • Lead by example and promote a culture of excellence.
  • Customer Satisfaction and Retention:
    • Engage with guests to gather feedback and insights.
    • Address guest concerns and resolve issues promptly.
    • Promote a culture of continuous improvement and service excellence.