Help Desk Technician

2 weeks ago


Kuwait City, Al Asimah Vectrus Full time
About the Job

This position is located in Kuwait and is part of the LOGCAP program. We are seeking a highly skilled and experienced Help Desk Technician to join our team.

Key Responsibilities
  • Provide technical support for users with issues related to NIPRNET, SIPRNET, stand-alone AIS or communications systems.
  • Use work order system to initiate, update, and track all user-generated work orders.
  • Serve as a single point of contact for user status inquiry and liaison within the organization for information systems problem management.
  • Install new versions, updates, service packs, or replacement parts for supported Unit equipment.
  • Operate, maintain, and upgrade Automation Data Processing Equipment (ADPE) consisting of servers, desktop systems, laptops, printers, tablets, DSN/VOIP phones, and small peripheral items.
Requirements
  • High school diploma required; college degree or equivalent experience preferred.
  • Must be a U.S. citizen and have a valid Secret clearance.
  • CompTIA Security+ and Microsoft 365 Certified Modern Desktop Administrator or Server+ certification required.
  • Three years or more related experience preferred.
  • Excellent oral and written communication skills and ability to provide technical software, hardware, and network problem resolution.


  • Kuwait City, Al Asimah Lean Serv Full time

    Primary ResponsibilitiesThe Help Desk Specialist Position involves:Responding to and resolving technical queries and issues from customers and stakeholders.Collaborating with cross-functional teams to deliver effective solutions and meet stakeholder expectations.Providing timely and accurate documentation of client issues and resolutions.Staying up-to-date...

  • Help Desk Manager

    1 week ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Desk Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.The successful candidate will provide exceptional customer service, technical support, and leadership to our Service Desk team, ensuring seamless delivery of services to our customers.


  • Kuwait City, Al Asimah THE BRIDGE CO. Full time

    The Bridge Company is seeking a skilled Technology Support Services Specialist to join our team. As an IT Technical Support specialist, you will be responsible for providing expert assistance for inquiries and issues related to computer systems, software, and hardware.Job Responsibilities:Respond promptly and professionally to IT support tickets, calls, and...


  • Kuwait City, Al Asimah Trace Systems Inc Full time

    Overview:Job Title: Help Desk Technical Tier I SupportLocation: Camp Arijfan, KuwaitJob Responsibilities:The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network.Field trouble calls via the phone and computer trouble ticketing system.Perform...


  • Kuwait City, Al Asimah Trace Systems Inc. Full time

    As a Technical Support Engineer at Trace Systems Inc., you will be responsible for delivering exceptional technical support to our clients. Your primary goal will be to resolve technical issues efficiently and effectively, ensuring minimal downtime for our customers.Your daily tasks will include fielding trouble calls, performing laptop imaging, conducting...

  • Service Desk Lead

    4 weeks ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    OverviewThis position is physically located in Kuwait in support of LOGCAP.Under supervision of the Service Desk Supervisor and/or Manager, the Service Desk Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising,...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job OverviewJob Title: Help Desk Technical Tier I SupportLocation: Camp Arijfan, KuwaitJob Responsibilities:Field trouble calls via the phone and computer trouble ticketing system.Perform laptop imaging.Conduct basic IP troubleshooting.Build user accounts on the domain.Add and remove computers from a Microsoft domain environment.Assign user accounts to...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About Our Luxury HotelsVignette Collection is a diverse group of luxury hotels with a focus on providing guests with unique and authentic experiences. We've created a collection brand that gives guests an inspiring new choice, one that puts people at the heart of everything we do.Our hotels are distinct in their own right, each with its own outlook and story...


  • Kuwait City, Al Asimah V2X, Inc. Full time

    V2X, Inc. is a leading provider of defense and space manufacturing services, and they are seeking a highly skilled Desk Clerk to join their team in Kuwait.Key ResponsibilitiesOperate a Billeting Office and assist with key control and billeting records.Process incoming and outgoing personnel on official government orders.Maintain accurate manning roster and...


  • Kuwait City, Al Asimah Akima Full time

    Five Rivers Services is looking for a Service Desk Administrator to work at Camp Arifjan, KW. To join our team of outstanding professionals, apply todayOur Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Overview Working across the globe, V2 X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9 B company and 16,000 people work alongside our clients,...


  • Kuwait City, Al Asimah Akima Full time

    Company DescriptionFive Rivers Services, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At FRS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat...

  • Help Desk Associate

    1 week ago


    Kuwait City, Al Asimah Zain Bahrain Full time

    Zain Bahrain is committed to delivering exceptional customer service to our valued customers.About the JobWe are seeking a highly skilled Contact Center Agent to join our team and provide top-notch customer support.Key Responsibilities:Handle Customer Queries: Manage a high volume of inbound calls, responding to customer queries and resolving issues...

  • Help Desk Manager

    5 days ago


    Kuwait City, Al Asimah Career Hunters Full time

    Role OverviewThe IT Support Officer at Career Hunters is responsible for providing technical support to users, managing hardware and software, and performing system maintenance tasks. This role requires a highly organized and detail-oriented individual who can work effectively in a fast-paced environment.Key Responsibilities:Providing technical assistance to...

  • ADPE Technician

    4 weeks ago


    Kuwait City, Al Asimah Vectrus, Inc Full time

    Overview***This position is physically located in Kuwait in support of LOGCAP***The ADPE Technician reports to the Systems Support Specialist Lead. The ADPE Technician applies understanding and knowledge of information systems products and services to provide technical software, hardware, and network problem resolution to all computer users by performing...

  • ADPE Technician

    3 weeks ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    OverviewThis position is physically located in Kuwait in support of LOGCAP.The ADPE Technician reports to the Systems Support Specialist Lead. The ADPE Technician applies understanding and knowledge of information systems products and services to provide technical software, hardware, and network problem resolution to all computer users by performing...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    OverviewThis position is physically located in Kuwait in support of LOGCAP.The Printer Repair Technician applies understanding and knowledge of information systems hardware and software to provide problem resolution, problem diagnosis, and solutions in a service center environment; clearly communicate technical solutions in a user-friendly professional...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the RoleThe Service Desk Lead is responsible for overseeing the daily operations of the Service Desk, including providing guidance and training to Service Desk Seniors and Technicians, ensuring compliance with policies and procedures, and maintaining accurate records.This role requires strong leadership skills, excellent communication and interpersonal...


  • Kuwait City, Al Asimah V2X, Inc. Full time

    V2X Inc. is hiring a skilled Systems Support Specialist Lead to manage and support personnel in the Automation Support Department.About the RoleThis role involves providing technical guidance and oversight to ensure efficient and effective issue resolution. Strong communication and problem-solving skills are essential.Key ResponsibilitiesProvide technical...


  • Kuwait City, Al Asimah Defense Conseil International Full time

    At Defense Conseil International, we are a private company that works closely with the Ministry of Defense. Our mission is to support the French military in their operations around the world.We offer a range of services based on the capability approach, including providing advice and assistance throughout the entire lifecycle of armament programs. Our team...