Customer Engagement Associate

1 day ago


Kuwait City, Al Asimah Al Khayyat Investments (AKI) Full time

We are seeking a Customer Engagement Associate to join our team at Al Khayyat Investments (AKI) as an Outdoor Sales Executive. This role involves developing and executing sales strategies to enhance customer engagement and drive sales growth.

Responsibilities:

  1. Develop and execute sales plans to achieve sales targets and increase revenue.
  2. Engage with customers to understand their needs and preferences, providing personalized services to build long-term relationships.
  3. Stay up-to-date with industry trends, competitor activity, and market developments to inform sales strategies.
  4. Analyze sales data to identify areas for improvement and optimize sales processes.
  5. Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
  6. Maintain accurate records of customer interactions, sales performance, and market trends.

Requirements:

  • Relevant experience in sales or business development within the retail industry.
  • Strong understanding of sales principles, marketing strategies, and customer relationship management.


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