Customer Care Agent

Job Summary Answering inbound calls and Interact with customers to provide the necessary help while using service. Liaise and coordinate with Service Provider to resolve customer issues Interact with customers through chat and emails. Identify, research, and resolve customer issues using the admin tools and ticketing system. Perform outbound calls to follow...

Job SummaryAnswering inbound calls and Interact with customers to provide the necessary help while using service. Liaise and coordinate with Service Provider to resolve customer issues Interact with customers through chat and emails. Identify, research, and resolve customer issues using the admin tools and ticketing system. Perform outbound calls to follow...

Key Responsibilities:Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls ie. Greeting being polite)Analyze the type of call and ensure proper understanding of the customer need and take necessary actions based on the need.Acknowledge act and action on any emails received for customer care team on a timely mannerPromote...

Customer master data management within the sales order process when required (add new delivery address).Prioritize orders in case of shortages as per the customers' classification, and in case of need, according to the rules provided by the direct line manager.Coordinate return orders and issuing related credit notes (ensuring the appropriate virtual...

This is a full-time on-site role for a Travel Agent at Al Jaser Travels in Kuwait City. The Travel Agent will be responsible for handling reservations, providing excellent customer service, arranging travel accommodations, managing car rentals, and driving sales. The Travel Agent will also be responsible for creating memorable travel experiences and offering...

Customer Interaction: Interact with customers via multiple channels including phone, email, chat, and social media to provide assistance, address inquiries, and resolve issues promptly and courteously.Inquiry Handling: Respond to customer inquiries regarding products, services, orders, billing, account management, and general assistance. Listen actively to...

This is a full-time on-site role for a Real Estate Agent located in the Kuwait City Metropolitan Area. As a Real Estate Agent, your day-to-day tasks will include: assisting clients in buying, selling, and renting properties; conducting market research and analysis; negotiating and drafting contracts; providing exceptional customer service; and maintaining...

Date: 3 Sep 2024 Location: KW Company: Alghanim Industries Long Description Job Summary Senior Call Center Agent is responsible for responding to customer calls and providing a positive efficient customer experience and ensuring high customer satisfaction. Also supporting the Team Leader in monitoring coaching and training of the call center agents. Job...

Evaluates both verbal and written customer contact by Agents. This team member participates in the design of all quality monitoring formats and quality standards.Fairly and consistently reviews the calls and emails of Call Centre Agents for accuracy and coaches each Agent for success in executing superior service and quality to the customers.Documents the...

Key Responsibilities of Front Office Guest Service Agent: FemaleParticipates in the prompt and courteous check in and check out of guestsResponds to guest requests for information about the hotel and its surroundingsArranges for special services requested by the guest Requirements of Front Office Guest Service Agent: Excellent team player with strong...

Handle inbound and outbound calls.Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as possible.Call URC customers and potential customers whenever needed to inform them about the company’s new products, services, policies, ... etc.De-escalate situations...

Reservation Agent & Reservation Supervisor (Arabic Speaking) Kuwait Do you thrive in a dynamic environment and possess a passion for exceeding guest expectations Are you a detailoriented individual with exceptional communication skills and fluency in Arabic If you have experience in a 5star hotel setting and a desire to build a rewarding career in...

Insuring/increasing customer satisfaction through effective complaints handling and periodic customer care visitsProvide scheduled preventive maintenance service to the customer and conduct periodic customer care visits to monitor product performance and customer satisfactionTrain Swisslog customers on system and light maintenance operations and identify...

Job SummaryThe role of a Customer Service Officer is primarily focused on providing high quality customer assistance. The officer will respond to various inquiries through sourcing, scheduling, deploying and debriefing. You will also assist Area Managers with the daily operations of the division and bring about new initiatives while acting as an ambassador...

Job SummaryThe role of a Customer Service Officer is primarily focused on providing high quality customer assistance. The officer will respond to various inquiries through sourcing, scheduling, deploying and debriefing. You will also assist Area Managers with the daily operations of the division and bring about new initiatives while acting as an ambassador...

Undertakes work in accordance with the Hospital’s procedures and operating policies; works within agreed quality frameworks.Conducts complete skin examinations and delivers treatment for skin diseases, Pediatric dermatologic problems and Venereal diseases.Prescribes hormonal agents or topical treatments such as spironolactone, antiandrogens, oral...

✔️ Proficiency in Danish and English, both written and spoken;✔️ Proactive person with good support/sales skills;✔️ Strong communication and negotiation skills;✔️ Attention to detail;✔️ Previous experience as a support agent will be considered an advantage.

Answer all in-coming telephone calls and dispose of properly via appropriate transfer, taking down message or follow-up and return callRoute all calls to and from the call center.Routinely checks the queue to monitor calls holdingRoute all calls appropriatelyAppointment confirmationBooking appointments for all doctors and other services Distribute change...

Provides, along with anesthesiologist colleagues, a modern and comprehensive Anesthetic, Intensive Care and Pain management service to NMH patients.Demonstrates high ethical/professional standards. Provides the professional duties of an anesthesiologist in accordance with delineation of privileges as recommended by Hospital policies and procedures.Provides...

Job SummaryUnder supervision of the Pubs Lead, responsible for the operation, maintenance, and upkeep of both the government owned technical library and the publications account.Major Job ActivitiesManages, maintains, and care for current publications of technical manuals on/for current equipment as a backup to the K-BOSSS electronic manual library (located...