Customer Engineer

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashionPartner with sales, product & engineering to ensure that customer’s needs are metPrioritize and drive resolution for escalated customer issuesProvide feedback to product and engineering teams on product gaps and opportunities for improvementDocument...

Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related technical field.People Skills: You enjoy talking to people and helping them solve their problems.Experience: 2-3 years in a customer-facing role, preferably as a Customer Success Engineer, Technical Support Engineer, or similar role, with a focus on API...

The role requires a tenacious individual to drive issues to resolution, crafting workarounds to unblock customers either independently or in partnership with product and engineering teams. Utilise your expertise to identify product and documentation enhancements, delivering them alongside the product and engineering teams. The successful candidate will...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilizationLeverage your knowledge and experience to analyze customer environments and provide feedback on best practicesProvide ad-hoc assistance to Customer Success Managers, Account Executives, and Professional ServicesProduce regular feedback to management for process and...

Initiate and coordinate the implementation of clients for designated regionsMediate between all deugro departments required to engage for a successful client onboardingSupport and guide the regional stakeholders in Sales and Operations in implementing and re-engineering named accountsEnsure that customer’s needs and expectations are met throughout the...

Design and implement technical solutions using the API based on customer needs.Advise customers on product architecture and best practices for API usage.Provide ongoing technical support, including debugging and issue resolution.Proactively identify and implement fixes and improvements in the Enode codebase.

Highly technical and experienced in operating PostgreSQL at scale.Understand the main issues that people hit when operating PostgreSQL.Keeps up to date with the latest developments in database systems.Understand the general sales process.Have demonstrated the ability to become a trusted technical advisor to customers and business leadersExcellent verbal,...

Our goal is to build a deeply customer-centric company with rapid feedback loops. In service of this, the Engineering team has a customer support rotation. Every ~5 weeks, an engineer will spend a week directly handling support questions from customers + shipping fixes / improvements.Code is the main avenue for making an impact, but it isn’t the only...

This is a full-time on-site role for a Sales Engineer at THAKI Automation Solutions located in Kuwait City Metropolitan Area. The Sales Engineer will be responsible for technical support, effective communication with clients, driving sales, and delivering excellent customer service.

Solve hard problems and deploy solutions for our technical customersInteract with customers on a day-to-day basis to understand their pain points and design solutionsImpact our product by integrating customer feedback directly to our productWork cross-functionally with Customer Operations and Engineering team while independently driving key initiatives

This is a full-time on-site role for a Sales Engineer at Almeer Industry for Control Panel Co. The Sales Engineer will be responsible for providing technical support, communicating with clients, driving sales, and delivering excellent customer service. The role involves collaborating with internal teams and external stakeholders to meet sales targets and...

Provide expertise for technical assessments regarding the technical performance and progress of Customer systems, potential technologies to support user requirements, and technology alternatives/strategies and trade-offs.Provide expertise in the development of documents to include, but not limited to, Technology Readiness Levels documentation for hardware...

As a Hunter Senior Sales Engineer you will play a pivotal role in driving technical sales efforts with new Enterprise Customers in Northern EMEA. Must Have:5+ Years Sales Engineering experience (working with new customers)Strong Networking experienceStrong Cybersecurity experienceCloud skills - Azure

Position Name: Network Engineer (Palo alto networks devices) Responsibilities: Design and optimize network Configure Palo Alto network device Troubleshoot and support Japanese users and foreign Upon closure of the issues, report to appropriate users and management teams Document network diagram, flows and operation manual (in Japanese) ...

This is a full-time hybrid role for a Senior Sales Engineer at Al-Muhalab Contracting and Trading Company located in Sabhan, with flexibility for some remote work. The Senior Sales Engineer will be responsible for providing technical support, communicating with clients, driving sales, and ensuring excellent customer service.

Support the integration of Airgain technologies into new customer systemsSupport deployed cellular networking products such as repeaters, fixed wireless access (FWA), Vehicle Routers (AC-Fleet) and IOT products (Asset Trackers, Modems).Work with customers to gather requirements and relay them to engineering teamPartner with the design engineers to meet...

Lead, mentor, and hire a team of software engineersSeek improvements to established processes, designs, and engineering solutionsPartner with business customers to understand business needsCollaborate on business analysis and technical designsDeliver engineering solutions

You think out of the box and you are creative with solutions.You are keen to learn new cloud technologies using the training opportunities and lab resources in Oracle.You act as a positive influence on those around you and motivate others toward success.You embody our Values: Customer First, Collaboration, Innovation, Inspirational Leadership and Integrity.

We are currently seeking a PLC Engineer Sales professional to join our team. As a PLC Engineer Sales, you will be responsible for prospecting, qualifying, and closing sales opportunities for our advanced automation solutions. Your day-to-day tasks will include identifying potential clients, understanding their automation needs, presenting customized...

Implement and install solutions at customer's infrastructure platformsWork onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layersAct positively and respond promptly to the customer's requests/ticketsPrepare, review and ensure the accuracy of technical documentationConduct Preventive /...