Customer Service Representative

Job SummaryA sales representative has to showcase and sells a product or products to businesses, organizations and government agencies, rather than selling directly to consumers. Sales representatives are critical to the manufacturers and wholesalers, as they are the ones that promote and market the merchandise for them.Manage incoming calls and inquiries...

Job SummaryA sales representative has to showcase and sells a product or products to businesses, organizations and government agencies, rather than selling directly to consumers. Sales representatives are critical to the manufacturers and wholesalers, as they are the ones that promote and market the merchandise for them. Manage incoming calls and inquiries...

Customer enquiries: Respond to customer enquiries and provide customer service and supportSales opportunities: Identify sales opportunities and pass these to the correct branch colleagueCash transactions: Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checksReconciliations: Perform end of day...

Reports To Branch Manager Job Purpose Deliver high quality service to customers through providing banking services Generic Accountabilities Generic Accountabilities are not specified for this role Specific Accountabilities Customer enquiries: Respond to customer enquiries and provide customer service and support Sales opportunities: Identify...

Manage and lead a team of customer service representatives.Develop and implement customer service strategies and standards.Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution.Monitor and analyze customer satisfaction metrics to identify areas for improvement.Train and develop...

Customer Service Representative Branches Reports To Branch Manager Job Purpose Deliver high quality service to customers through providing banking services Generic Accountabilities Generic Accountabilities are not specified for this role Specific AccountabilitiesCustomer enquiries: Respond to customer enquiries and provide customer service and...

Manage and maintain close liaison with all relevant sections of the Customer organization, and Rolls-Royce Customer Support, Engineering, and Program Management.Establish and maintain working relationship with all AE 2100Field Service Representatives, and Deployed Operations Managers (DOM’s) on all supported Defense programs. Similarly, establish and...

Recommend potential products or services to management by collecting customer information and analyzing customer needsPrepare product or service reports by collecting and analyzing customer informationContribute to team effort by accomplishing related results as neededManage large amounts of incoming calls

Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warrantiesMeet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sellMaintain daily recordings and documentation of issues...

Customer Interaction: Interact with customers via multiple channels including phone, email, chat, and social media to provide assistance, address inquiries, and resolve issues promptly and courteously.Inquiry Handling: Respond to customer inquiries regarding products, services, orders, billing, account management, and general assistance. Listen actively to...

This is a full-time outdoor role for an Outdoor Sales Representative at Mastara in Kuwait. The role involves day-to-day tasks such as visiting customers who have booked appointments through our customer service team, taking measurements, and consulting on product solutions and options, conducting product demonstrations, and maintaining strong relationships...

This is a full-time on-site role for a Customer Service Specialist at Done Interior Factory. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer experience.

This is a full-time on-site role for an Auto Parts Sales Representative at ALL PARTS General Trading & Cont. Co. in Shuwaikh. The Sales Representative will be responsible for communicating with customers, providing excellent customer service, retail sales of auto parts, and processing orders on a daily basis.

Customer-focused service skillsExcellent customer service and customer satisfaction skillsExperience in customer support, preferably in the transportation or logistics industryCommunication and problem-solving skillsAbility to work under pressure in a fast-paced environmentFluent in English and Arabic; Arabic is a must.

Strong customer support and customer satisfaction skillsKnowledge of phone etiquette and ability to handle high volume of callsExcellent customer service and customer experience skillsStrong verbal and written communication skills in English and ArabicAbility to adapt to new technologies and product offeringsBachelor's degree in Business Administration,...

This is a full-time on-site role in Kuwait City for a team platyer Medical Representative at United Pharma Canada. The Professional Medical Representative will be responsible for daily tasks including pharmacy visits, market intelligence gathering, communication with healthcare professionals, providing excellent customer service, and promoting medical...

Key Responsibilities:Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls ie. Greeting being polite)Analyze the type of call and ensure proper understanding of the customer need and take necessary actions based on the need.Acknowledge act and action on any emails received for customer care team on a timely mannerPromote...

Manage inbound and outbound calls in a timely manner.Analyze client requirements and offer the best possible solution or information.Keep the customer interested in the features and utility of a product through effective telephonic communication.Contribute to the company's growth by improving the number of connections using pleasant and informative...

Identify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints,...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilizationLeverage your knowledge and experience to analyze customer environments and provide feedback on best practicesProvide ad-hoc assistance to Customer Success Managers, Account Executives, and Professional ServicesProduce regular feedback to management for process and...