Customer Service Executive

Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warrantiesMeet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sellMaintain daily recordings and documentation of issues...

Manage large volumes of inbound and outbound calls.Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriatelyIdentify customer needs, research issues, resolve complaints, and provide solutionsIdentify opportunities for driving sales and revenue of the...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilizationLeverage your knowledge and experience to analyze customer environments and provide feedback on best practicesProvide ad-hoc assistance to Customer Success Managers, Account Executives, and Professional ServicesProduce regular feedback to management for process and...

Recommend potential products or services to management by collecting customer information and analyzing customer needsPrepare product or service reports by collecting and analyzing customer informationContribute to team effort by accomplishing related results as neededManage large amounts of incoming calls

Manage and lead a team of customer service representatives.Develop and implement customer service strategies and standards.Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution.Monitor and analyze customer satisfaction metrics to identify areas for improvement.Train and develop...

This is a full-time on-site role for a Customer Service Specialist at Done Interior Factory. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer experience.

Customer-focused service skillsExcellent customer service and customer satisfaction skillsExperience in customer support, preferably in the transportation or logistics industryCommunication and problem-solving skillsAbility to work under pressure in a fast-paced environmentFluent in English and Arabic; Arabic is a must.

Strong customer support and customer satisfaction skillsKnowledge of phone etiquette and ability to handle high volume of callsExcellent customer service and customer experience skillsStrong verbal and written communication skills in English and ArabicAbility to adapt to new technologies and product offeringsBachelor's degree in Business Administration,...

Key Responsibilities:Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls ie. Greeting being polite)Analyze the type of call and ensure proper understanding of the customer need and take necessary actions based on the need.Acknowledge act and action on any emails received for customer care team on a timely mannerPromote...

Customer enquiries: Respond to customer enquiries and provide customer service and supportSales opportunities: Identify sales opportunities and pass these to the correct branch colleagueCash transactions: Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checksReconciliations: Perform end of day...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries● Generate sales leads● Attends to all clients and inquiries in a timely manner● Conduct outbound calls and customer satisfaction surveys to assess overall services provided● Build sustainable...

Job SummaryEvaluating Customer Service when visiting different stores and other establishments as a Secret Shopper. Purchasing a specific product or type of product when required. Documenting the shopping experience that will be later used for writing a report through an online survey. Visits can be done after working hours or on the weekends. (on...

Job Summary Evaluating Customer Service when visiting different stores and other establishments as a Secret Shopper. Purchasing a specific product or type of product when required. Documenting the shopping experience that will be later used for writing a report through an online survey. Visits can be done after working hours or on the weekends. (on...

Job SummaryThe role of a Customer Service Officer is primarily focused on providing high quality customer assistance. The officer will respond to various inquiries through sourcing, scheduling, deploying and debriefing. You will also assist Area Managers with the daily operations of the division and bring about new initiatives while acting as an ambassador...

Job SummaryThe role of a Customer Service Officer is primarily focused on providing high quality customer assistance. The officer will respond to various inquiries through sourcing, scheduling, deploying and debriefing. You will also assist Area Managers with the daily operations of the division and bring about new initiatives while acting as an ambassador...

Job SummaryA sales representative has to showcase and sells a product or products to businesses, organizations and government agencies, rather than selling directly to consumers. Sales representatives are critical to the manufacturers and wholesalers, as they are the ones that promote and market the merchandise for them.Manage incoming calls and inquiries...

Job SummaryA sales representative has to showcase and sells a product or products to businesses, organizations and government agencies, rather than selling directly to consumers. Sales representatives are critical to the manufacturers and wholesalers, as they are the ones that promote and market the merchandise for them. Manage incoming calls and inquiries...

Job SummaryWe are looking for well qualified Customer Service Professionals who are interested to migrate to Australia/ Canada with job prospects.SkillsDiploma or Bachelor's degree preferred in relevant field 5-10 Years of experience in the relevant field Residence location : Kuwait

Job SummaryWe are looking for well qualified Customer Service Professionals who are interested to migrate to Australia/ Canada with job prospects.Skills Diploma or Bachelor’s degree preferred in relevant field 5-10 Years of experience in the relevant field Residence location : Kuwait

Reports To Branch Manager Job Purpose Deliver high quality service to customers through providing banking services Generic Accountabilities Generic Accountabilities are not specified for this role Specific Accountabilities Customer enquiries: Respond to customer enquiries and provide customer service and support Sales opportunities: Identify...