Assistant outlet manager

4 weeks ago


Kuwait City, Al Asimah DUBAI HOLDING Full time
About Jumeirah and the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Jumeirah Messilah Beach Hotel offers easy access to Kuwait's Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children's play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom. About the Job: An opportunity has arisen for an Assistant Outlet Managerto join thebanquetingat Jumeirah Messilah Beach. The main duties and responsibilities of this role: Schedule and supervise employees to maintain Jumeirah service standards while adhering to budget guidelines, ensuring proper care and maintenance of hotel equipment. Control and maintain inventory of banquet equipment, ensuring cleanliness, repair, and safety within the department; implement effective safety programs and supervise shift duties, especially during VIP functions. Oversee function room cleanliness, preventive maintenance, and public areas; prepare payroll, gratuity reports, and banquet checks; attend regular meetings to stay informed on upcoming events. Ensure hotel equipment is properly maintained, supervise outside contractors, and manage equipment stock both on and off the property. Communicate directly with function hosts, oversee set-up and service, and monitor colleagues' professionalism to ensure adherence to Jumeirah quality standards. Train, supervise casual labor, control labor utilization, and manage outside catering events, ensuring proper uniform adherence and service quality. About You: Extensive experience in banquet and event management, particularly in organizing and overseeing ladies' weddings and high-profile events. Strong leadership and communication skills, with the ability to guide a team during late-night events and ensure smooth execution. Expertise in coordinating wedding details, managing VIP functions, and ensuring exceptional service to meet clients' needs. Ability to work late hours and handle high-pressure situations, ensuring quality service and adherence to event timelines. Knowledge of wedding traditions and cultural sensitivities, ensuring all aspects of the event meet the client's expectations and Jumeirah standards. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.
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