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Food And Beverage Operations Manager

1 month ago

Kuwait City, Al Asimah Multi Brands including Hotels & Restaurants Full time

Multi Brands including Hotels & Restaurants, Kuwait City Metropolitan Area

We are seeking a highly skilled and experienced Food and Beverage Operations Manager to oversee and manage the operations of multiple F&B brands, including restaurants and hotel food and beverage services. The ideal candidate will ensure operational excellence, financial performance, and exceptional guest experiences across all outlets. This role requires a strong focus on financial management, operational efficiency, team leadership, and strategic growth.

Key Responsibilities:
  1. Operational Management

    • Oversee the daily operations of multiple F&B outlets, ensuring smooth execution of services and operational excellence.

    • Develop and implement standard operating procedures (SOPs) to ensure consistency and quality across all locations.

    • Monitor and optimize service workflows, kitchen operations, and inventory management.

    • Ensure compliance with health, safety, and food hygiene standards across all outlets.

    • Prepare and manage annual budgets, including revenue forecasts, cost control, and profitability targets.

    • Oversee menu pricing strategies to maintain competitiveness while achieving optimal margins.

    • Monitor financial performance, including profit and loss statements (P&L), and implement corrective actions to address variances.

    • Conduct cost analysis, including food, beverage, and labor costs, and implement strategies to reduce wastage and improve efficiency.

    • Lead, coach, and mentor a diverse team of managers, chefs, and service staff across all locations.

    • Develop training programs to enhance staff performance, customer service, and technical skills.

    • Foster a culture of accountability, innovation, and teamwork to achieve business goals.

    • Conduct regular performance reviews and succession planning to ensure a robust leadership pipeline.
  2. Brand Management & Customer Experience

    • Maintain and enhance brand identity across all F&B outlets by ensuring consistent quality, ambiance, and customer service.

    • Analyze customer feedback and implement improvements to enhance guest satisfaction.

    • Collaborate with marketing teams to drive promotional campaigns and loyalty programs.
  3. Strategic Growth & Development

    • Identify opportunities for new restaurant openings, menu innovations, and market expansion.

    • Conduct feasibility studies and collaborate with stakeholders on new project development.

    • Establish partnerships with suppliers to ensure quality and cost efficiency.
  4. Reporting & Analytics

    • Generate and present operational and financial reports to senior management.

    • Analyze performance metrics to identify trends and opportunities for improvement.

    • Implement data-driven decision-making processes to improve operational efficiency and profitability.
Qualifications and Experience:
  • Bachelor's degree in Hospitality Management, Business Administration, or other related field
  • Minimum of 7-10 years of experience in F&B operations, with at least 3 years in a managerial role overseeing multiple outlets.
  • Strong financial acumen with proven expertise in budgeting, costing, pricing strategies, and P&L management.
  • Experience in managing both standalone restaurants and hotel F&B operations is highly preferred.
  • Exceptional leadership and communication skills with the ability to manage diverse teams across various locations.
  • Strong understanding of market trends, customer preferences, and competitor analysis.
  • Proficiency in operational software, reporting tools, and financial analysis tools.
  • Strategic thinking and decision-making.
  • Strong problem-solving and organizational skills.
  • Results-oriented with a focus on driving profitability and growth.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Exceptional interpersonal and negotiation skills.
Seniority Level:

Director

Employment Type:

Full-time

Job Function:

Management and Manufacturing

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