IT Business Analyst – Supply Chain

2 weeks ago


Kuwait City, Al Asimah Alyasra Foods Full time

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Job Summary:

We are seeking a skilled IT Business Analyst – Supply Chain to drive digital transformation initiatives across our supply chain operations. You will serve as a key liaison between business stakeholders and IT, ensuring that supply chain processes (procurement, planning, inventory, logistics, warehouse management, etc.) are supported by robust, scalable, and user-centric systems.

Key Responsibilities:

Requirements Gathering & Analysis

  • Collaborate with supply chain, procurement, logistics, and warehouse teams to gather and document business and system requirements.
  • Analyze and map current supply chain processes to identify improvement opportunities and digitalization potential.

Solution Design & Implementation

  • Translate business needs into functional specifications, user stories, workflows, and use cases.
  • Support the design, testing, and deployment of ERP, WMS, TMS, and other supply chain applications.
  • Ensure system designs align with IT architecture standards and business strategy.

Project Delivery & Support

  • Act as IT workstream lead in cross-functional projects (ERP upgrades, system integrations, etc.).
  • Collaborate with developers, vendors, and implementation partners to ensure solutions meet defined requirements.
  • Support UAT planning, test case development, and user training.
  • Monitor system performance, gather user feedback, and propose enhancements.
  • Stay updated on industry trends, technologies (e.g., SAP S/4HANA, Oracle SCM, Microsoft D365, Blue Yonder), and best practices.

Qualifications:

Education & Experience

  • Bachelor's degree in Information Technology, Supply Chain Management, or a related field.
  • 4–7 years of experience as a Business Analyst, preferably in supply chain or logistics IT systems.
  • Proven experience with major ERP systems (e.g., SAP, Oracle, Microsoft D365) and/or WMS/TMS platforms.
  • Strong analytical and problem-solving skills.
  • Ability to understand complex supply chain workflows and translate them into system solutions.
  • Proficiency in business analysis tools (e.g., Visio, Lucidchart, JIRA, Confluence).
  • Excellent communication and stakeholder management skills.
  • Familiarity with Agile and/or Waterfall delivery methodologies.

Preferred:

  • Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile/Scrum.
  • Knowledge of integration concepts (APIs, EDI, middleware).
  • Experience in supply chain analytics or automation (e.g., RPA, IoT, AI in logistics).
Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesFood and Beverage Services, Food and Beverage Retail, and Beverage Manufacturing

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