Administrative & Customer Support Coordinator
3 weeks ago
Job Description:
We're looking for a highly organized and friendly Administrative & Customer Support Coordinator to join our team at Haraka Center for Movement Arts. In this role, you'll be the first point of contact for our clients, supporting daily studio operations and ensuring a smooth, welcoming experience for everyone.
Responsibilities:
- Manage studio communications (Phone, Social Media, WhatsApp, email, and in-person)
- Greet and assist clients before and after classes
- Handle class registrations, bookings, and cancellations
- Maintain studio records, attendance, and schedules
- Support administrative tasks such as inventory, filing, and reporting
- Ensure the studio space is organized and client-ready
- Assist with customer inquiries and resolve basic issues with care and professionalism
Requirements:
- Fluent in both English and Arabic, reading, writing, and speaking
- Strong communication and interpersonal skills
- Organized, detail-oriented, and reliable
- Comfortable using basic administrative software and scheduling systems
- Prior experience in a customer-facing or administrative role
- Prior experience with sales
Immediate Hire
We need to hire someone who has a passion for performing arts and appreciates it, as we are a small team of dance artists and instructors. The environment is positive and supportive, with a mix of international people. We would love to find a new addition to our team.
Working hours: Sunday - Thursday 12 pm - 9 pm, Saturday 9 am - 6 pm, with Friday off. 8-hour work shift with 1-hour break.
Skills
- Visa-18 and Visa-22 Transferable if interested
- Immediate Hire
- FEMALE
- A highly reliable person
- Positive attitude
- Proactive
- Very organized
- Knows how to use a computer & tablet
- Quick learner
- Multi-tasker
- Good understanding of Microsoft Word & Excel
- Solution-oriented
- Detail-oriented & able to notice issues
- Capable of working independently & efficiently
- Punctual
- A structured person naturally
- Team player with leadership qualities
- Proficient in Arabic and English (writing and speaking)
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