
Department Manager
4 days ago
Job Description - Department Manager (DEP000032)
Job Number:DEP000032
Description:
- Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards.
- Ensure proper implementation of company policies and procedures for operational effectiveness.
- Run daily Department meetings in order to ensure all Department activities, objectives, and events are properly understood and communicated.
- Conduct on-the-job training, demonstration, and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved.
- Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards.
- Monitor stock levels on a continuous basis, maintain inventories, and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times.
- Manage the Department staff by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved.
- Specific for Multimedia: Plan and prepare team schedule on a weekly basis, and submit it to hierarchy.
- Specific for Multimedia: Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached.
- Specific for Multimedia: Conduct performance appraisals for department's staff on a bi-yearly basis.
Qualifications:
- Bachelor's Degree.
- 3 years of experience in a managerial role.
- 3 years of experience in retail.
- Strong knowledge and understanding of shop operating procedures.
- Proficiency in MS Office.
- Fluency in English.
- Strong product knowledge across all departments.
- Developing and Motivating Others: level 3.
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