Department Manager

4 weeks ago


Kuwait City, Al Asimah Azadea Group Full time

Job Description - Department Manager (DEP000032)

Job Number:

DEP000032

Description:

  • Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards.
  • Ensure proper implementation of company policies and procedures for operational effectiveness.
  • Run daily Department meetings in order to ensure all Department activities, objectives, and events are properly understood and communicated.
  • Conduct on-the-job training, demonstration, and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved.
  • Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards.
  • Monitor stock levels on a continuous basis, maintain inventories, and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times.
  • Manage the Department staff by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved.
  • Specific for Multimedia: Plan and prepare team schedule on a weekly basis, and submit it to hierarchy.
  • Specific for Multimedia: Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached.
  • Specific for Multimedia: Conduct performance appraisals for department's staff on a bi-yearly basis.

Qualifications:

  • Bachelor's Degree.
  • 3 years of experience in a managerial role.
  • 3 years of experience in retail.
  • Strong knowledge and understanding of shop operating procedures.
  • Proficiency in MS Office.
  • Fluency in English.
  • Strong product knowledge across all departments.
  • Developing and Motivating Others: level 3.
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