Asst Store Manager

3 weeks ago

Kuwait City, Al Asimah Tabco Food Full time

We are looking to hire an experienced Assistant Store Manager (ASM) who will be responsible for managing the dining area, supervising and training the crew as well as assisting with programs that increase top line. The ASM must be certified at all stations and ensure that their crew is following the company's standard operating procedures.

The Responsibilities:

  • Assist SM in controlling the labor percentage that is standard to Elevation Burger's expectations.
  • Assist SM in controlling the Cost of Goods (COGS) percentage that is standard to Elevation Burger's expectations.
  • Assist SM in increasing Top Line sales.

Food Quality:

  • Assist SM in ensuring food quality by ensuring food is prepared and cooked to order, while following proper operational procedures.
  • Assist SM in monitoring food waste levels and resolving food quality issues.

Team Development:

  • Training new crew members.
  • Assist SM in elevating all crew members to shift leaders, Assistant Managers, and General Managers.
  • Communicating with crew members and management effectively in order to ensure great guest service and throughput.
  • Assist SM in receiving and resolving complaints concerning food and beverages.
  • Review schedules and be responsible for dining room setup that is most aesthetic to the guests.
  • Supervise staff to help ensure proper service.
  • Inspect crewmembers to ensure that they are in proper and clean uniforms.
  • Aid in receiving and resolving complaints regarding guest service.
  • Assure that all FOH side-work is accomplished and that all cleaning of FOH equipment and storage areas is completed according to schedule.
  • Assure the correct appearance, cleanliness, and safety of dining room areas, equipment, and fixtures; check the maintenance of all equipment in the dining room and report deficiencies and maintenance concerns.
  • Assure that the dining room and other areas are secure at the end of the business day.
  • Properly place orders.
  • Properly receive and put away deliveries.
  • Assist in monthly inventory.

The Qualifications:

  • At least 3 years of relevant experience in stores.
  • Excellent English skills in both speaking and writing.
  • Experience in the Food & Beverage or Retail industry.
  • Related business degree or equivalent professional qualification.

Company Industry:

  • FMCG
  • Foods
  • Beverages

Department / Functional Area:

  • Store Operations (for Retail Industry)

Keywords:

  • Asst Store Manager
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