Duty Manager

4 days ago


Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.

What will I be doing?

As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  1. Occupy the hotel lobby and other public areas, particularly at busy times
  2. Engage Guests in conversation and provide general assistance
  3. Manage, record, and resolve promptly all Guest complaints
  4. Meet and greet VIP Guests and major corporate clients upon arrival
  5. Coordinate the services and special facilities provided to long-stay Guests
  6. Understand all credit procedures and ensure they are applied
  7. Stay current with all hotel products, services, policies and emergency procedures
  8. Monitor Guest satisfaction reports and implement actions to improve results
  9. Handle, record and follow through with management issues or emergencies that arise
  10. Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.
What are we looking for?

Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  1. Previous supervisory experience in Front Office within the hotel/leisure/retail sector
  2. Good knowledge of Health and Safety and security procedures
  3. Calm, efficient and the ability to work well under pressure
  4. Excellent leadership skills and exceptional communication skills
  5. A passion for delivering exceptional levels of guest service
  6. Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
  7. Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  1. Previous role as a senior supervisor or Duty Manager in a similar quality hotel
  2. A degree or diploma in Hotel Management or equivalent
  3. In-depth knowledge of the hotel, leisure or service sector
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure
#J-18808-Ljbffr
  • Operations Manager

    1 day ago


    Al Farwānīyah, Al Farwaniyah, Kuwait Petra Food Manufacturing Co. Full time

    Key ResponsibilitiesThe Commercial Sales Supervisor will be responsible for assisting the Sales Manager in leading, directing and motivating the sales team to achieve overall corporate sales objectives.Key responsibilities include:Assisting the Sales Manager in revising and implementing sales strategies plans.Generating sales opportunities by identifying...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Company OverviewHilton is a leading global hospitality company with a century-long history of offering exceptional experiences to its guests. Our portfolio spans from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.SalaryCompensation for this role will be highly competitive, commensurate with experience and...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    The Role of a Duty ManagerIn this critical role, you will be responsible for creating unforgettable guest experiences by providing exceptional service, managing guest interactions, and driving operational efficiency. Your primary objectives will be:To deliver outstanding guest service, consistently meeting or exceeding guest expectations.To manage and...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Our Commitment to ExcellenceWe are dedicated to delivering exceptional guest experiences that exceed expectations. As a Duty Manager, you will play a critical role in achieving this goal by ensuring a seamless and welcoming experience for our guests.ResponsibilitiesYour key responsibilities will include:Providing exceptional guest service, responding to...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About the jobAir Freight Supervisor is responsible for directing and coordinating the day-to-day operation in the Air freight department. Handles and manages the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered.Functions include but not limited to negotiating airline spot rates,...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Key ResponsibilitiesAs a Duty Manager, your key responsibilities will include:Ensuring a seamless and welcoming experience for our guests, responding to their inquiries and resolving any issues promptly and professionally.Managing guest interactions in the hotel lobby and other public areas, promoting a positive and welcoming atmosphere.Collaborating with...


  • Al Farwānīyah, Al Farwaniyah, Kuwait Petra Food Manufacturing Co. Full time

    Business Development ExecutiveThe Business Development Executive will be responsible for assisting the Sales Manager in leading, directing and motivating the sales team to achieve overall corporate sales objectives.Key responsibilities include:Assisting the Sales Manager in revising and implementing sales strategies plans.Generating sales opportunities by...

  • Sales Supervisor

    2 days ago


    Al Farwānīyah, Al Farwaniyah, Kuwait Petra Food Manufacturing Co. Full time

    • To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.• To assist the Sales Manager in revising and implementing the sales strategies plans.• To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets.• To assist the...

  • Sales Team Lead

    1 day ago


    Al Farwānīyah, Al Farwaniyah, Kuwait Petra Food Manufacturing Co. Full time

    About the RoleThe Operations Manager - Sales Division will be responsible for assisting the Sales Manager in leading, directing and motivating the sales team to achieve overall corporate sales objectives.Key Responsibilities:Assist the Sales Manager in revising and implementing sales strategies plans.Identify appropriate business targets to generate sales...


  • Al Farwānīyah, Al Farwaniyah, Kuwait Petra Food Manufacturing Co. Full time

    Job DescriptionWe are seeking a highly motivated and experienced Sales Team Lead to join our team at Petra Food Manufacturing Company.The successful candidate will assist the Sales Manager in leading, directing and motivating the sales team to achieve overall corporate sales objectives.Responsibilities:Revising and implementing sales strategies...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job Key ResponsibilitiesAs a Laundry Attendant at Waldorf Astoria Kuwait, you will be responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience. This includes managing guest requests, maintaining linen room and uniform store, and reporting maintenance and hazard...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job SummaryMaintenance Technician - Utility is a critical role at HealthCare Dynamics Gen. Trading Company W.L.L, responsible for ensuring the efficient operation and maintenance of utility systems. The successful candidate will be accountable for troubleshooting mechanical and hydraulic issues, conducting inspections, and ensuring compliance with health,...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job Duties Include But Are Not Limited ToDirects and coordinates the operation of Recombining.Ensures mechanical efficiency of the equipment.Ensures economical efficiency of the equipment.Plant Maintenance ResponsibilitiesMonitoring & optimizing preventive maintenance program in Maximo.Coordinating with production for executing preventive maintenance at the...


  • Al Farwānīyah, Al Farwaniyah, Kuwait Gulf Cryo Full time

    The Business Development Executive will play a crucial role in driving the growth and expansion of Seleo's market presence. He will be responsible for identifying new business opportunities, building relationships with potential clients, and developing strategies to enhance sales and profitability while aligning with Seleo's commitment to...


  • Al Farwānīyah, Al Farwaniyah, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job SummaryMaintenance Technician - Utility is responsible for the operation, maintenance, and troubleshooting of utility systems, including ammonia Cooling Plant, HVAC, boilers, compressors, chillers, water treatment, and other essential plant utilities. The role ensures equipment efficiency, reliability, and compliance with safety and environmental...

  • Management Role

    2 days ago


    Al Manqaf, Al Aḩmadī, Kuwait Abroad Work Full time

    As a Supervisor at Abroad Work, you will be responsible for leading a team of employees, overseeing daily operations, and ensuring the highest standards of quality and productivity.Duties and Responsibilities:Directing and motivating team membersConducting regular team meetings and evaluationsIdentifying areas for improvement and implementing...


  • Al Ahmadi, Al Aḩmadī, Kuwait Abroad Work Full time

    Safety OfficerWe are seeking a skilled professional to fill the role of Safety Officer in Kuwait with Abroad Work.Competitive salary: $1200 - $1950 paid biweekly, commensurate with experience.About the Job:The ideal candidate will handle safety duties effectively, ensuring a safe working environment for all personnel.Within two weeks, they will assist in...


  • Al Ahmadi, Al Aḩmadī, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Kuwait Drilling Fluids & Oil Services (KDF) is committed to providing high-quality services to the Oil and Gas industry. As a leader in the MENA region, KDF offers cutting-edge technologies for reservoir characterization, drilling, production, and processing.Job RequirementsThe Drilling Fluids Laboratory Technician is responsible for conducting all chemical...

  • Junior legal counsel

    2 weeks ago


    Al Ahmadi, Al Aḩmadī, Kuwait Kuwait Steel Full time

    We are looking for a talented and skilled Junior Legal Counsel to join our multicultural and diverse team in Kuwait. Assume the duties of Administrative and Clerical support in order to optimize workflow procedures in the office. Managing the day-to-day activities for the duties of the Legal function in support of the Company's operation of a business, which...


  • Al Ahmadi, Al Aḩmadī, Kuwait Abroad Work Full time

    Safety OfficerWe are looking for an experienced professional to take on the role of Safety Officer with Abroad Work in Kuwait.This position offers a unique opportunity to make a meaningful impact in maintaining a safe working environment.About the Role:The successful candidate will be responsible for managing safety duties, including conducting regular site...