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Field Engineer

1 month ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job ID 2501862

Location: KUWAIT CITY, KU, KW

Date Posted: 2025-02-12

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-time

Shift: Day Job

Travel: Yes, 10% of the Time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description:
SAIC is seeking Field Service Engineers (FSE) to support the Medusa Sustainment project, which is a U.S. Air Force solution for defense against small unmanned aerial systems (s-UAS). The Medusa System of Systems is the U.S. Air Force's solution for defense against small unmanned aerial systems (s-UAS) utilizing a Government-owned Medusa Command and Control (Medusa C2), which allows for a plug-and-play selection of Passive and Active Sensors, Electronic and Kinetic Weapon Systems, as well as the insertion of a variety of Fusion, Association, Threat and Combat ID Algorithms. The Medusa C2 supports fixed base, portable, mounted and handheld operations. The Medusa Team supports the United States Air Force C-sUAS programs worldwide.

Job Responsibilities:

  • Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at all identified locations.
  • Install, operate, maintain, and troubleshoot a program of record software application and integrated radios and hardware components.
  • Perform troubleshooting, fault isolation, and repair to the LRU level for all fielded systems authorized at his/her level before elevating to the next higher-level of maintenance.
  • Prepare systems for operation, including system software loading, operator training, and final system operational checks.
  • Assist in coordinating the packaging and Return Material Authorization process of non-mission capable systems or equipment to the next higher-level maintenance facility (i.e., SAIC AF C-sUAS Regional Support Center (RSC) in Huntsville, Alabama).
  • Provide technical support for Airmen both on-site and telephonically.
  • Conduct training as needed.
  • Support the program Help Desk as required.
  • Conduct scheduled equipment inventories.
  • Install software maintenance releases and/or hardware upgrades.
  • Participate in weekly FSE meetings (prepare site status slides).
Qualifications:
  • Security+ certification.
  • Experience with tactical networks and troubleshooting.
  • In-field operator training.
  • Troubleshooting of computer systems and networks.
  • Ability to effectively prioritize and execute tasks in high-pressure environments.
  • Able to work independently and efficiently with short term deadlines.
  • Willingness to travel (10%).
Education And Experience:
  • Bachelor's Degree and 3 years experience or;
  • Associate's degree and + 7 years related experience or;
  • High School Diploma and 9+ years related experience.
Desired Skills:
  • Microsoft Office Suite (PowerPoint, Excel, Word).
  • Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures.
  • Basic operational knowledge of VMware ESXi/VMware Infrastructure software suite.
  • Experience in the operation and maintenance of Radar systems.
  • Experience in the operation and maintenance of Electronic Warfare (EW) systems.
  • Experience in the operation and maintenance of EO/IR camera systems.
  • Wireshark data captures.

Join SAIC and contribute to a critical mission supporting the United States Air Force's defense initiatives

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

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