Executive, B2B verification

2 weeks ago

Kuwait City, Al Asimah Ooredoo Group of Companies Full time 6,000 - 12,000 per year

The Company

Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success

The Role

Execute the activities/processes for Finance B2B sales verification for existing and new companies

Key Accountabilities & Responsibilities

  • B2B verification: Verification of all documents from finance for all New B2B companies for OK
  • Ensuring that all companies onboarded are genuine and credit worthy,
  • Identifying risks with new companies and accordingly providing decision of accepting/rejecting to B2B
  • Ensuring all TTs raised for verification is closed as per SLAs and no delays happens
  • Ensuring that B2B KYC is followed for documentation for CPR and EPR.
  • Checking any repeated irregular fraudulent pattern in KAM or customer behaviour for obtaining OK good and services
  • Ensuring credit given to new and existing companies is as per their credit worthiness and payment behaviour. This involves checking financial performance, history, capital, market standing etc. of the companies
  • Risk Identification and Assessment: Identify high-risk areas and Implement data mining and analytics techniques to uncover patterns and anomalies.
  • Behavioural Analytics: Monitor user behaviour and identify deviations from normal patterns. Use machine learning algorithms to detect unusual activity and potential fraud.
  • Monitor the implementation of all B2B KYC rules in CRM and other systems
  • Understanding roles & privileges for B2B sales users, and monitoring the users with the privileges by identifying loopholes and misuse of the rights in various technical systems
  • Checking the KYC exceptions and related approvals
  • Monitoring activations/modifications/devices in system and ensuring they are approved as per policy
  • Be aware of latest technology related to B2B systems and apps and monitor for any leakages
  • Training to employees on fraud prevention and detection.
  • Raise awareness about fraud risks and best practices
  • Create internal awareness campaigns
  • Identify and prepare control reports risks and process failures.
  • Regular and timely escalation of fraud / process gaps.
  • Provide periodic performance reports on verifications, risk identification, fraud awareness etc.
  • Identify and undertake investigation into discrepancies or shortages of information / data and either take action or report issues to management
  • Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
  • Coordinate with other functional managers in finance to develop and benchmark KPI and best practises across the industry. Other duties as directed by supervisor or other superiors.

Qualifications

Bachelor's degree in accounting / related specialization with appropriate registration from a recognised professional institute

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