Associate Director of Sales

2 weeks ago

Kuwait City, Al Asimah Four Seasons Hotels and Resorts Full time 120,000 - 180,000 per year

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A resort-like sanctuary in Kuwait's heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you'll find soaring rooftop restaurants, leisure facilities and the city's largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city's malls and souks within a few minutes' drive, you can experience all the spoils of the city without spoiling your precious relaxation time.

What you will do

  • Uncover, prospect and sell group and individual business, in accordance with the objectives established in the Marketing Plan.

  • Ensure that sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room.

  • Maximize sales in all hotel revenue areas.

  • Implement and support all FS sales and marketing MOS.

  • Recruit, select and familiarize sales department personnel with the Hotel and their functions.

  • Identify and control work relationships, areas of accountability and performance of the personnel assigned.

  • Foster a cooperative and harmonious working climate conducive to maximum employee morale and productivity.

  • Direct sales activities of the hotel to achieve budgeted goals.

  • Monitor and identify current and future business trends to insure profitable sales in periods of low and high demand.

  • Negotiate and achieve maximum revenue/profit potential while satisfying client's needs.

  • Be proactive and creative in developing sales and marketing solutions.

  • Actively sell and manage their key accounts and territory as #1 priority.

  • Negotiate and confirm sales.

  • Foster good communication and work productively with all Worldwide Sales Offices.

  • Support Sales Managers by participating in solving problems of guest room and function space conflicts, salvaging of accounts which have threatened cancellation.

  • Coordinate special sales activities, promotions, sales trips, trade shows, etc.

  • Oversee the coordination of various department's activities related to booked business to ensure customer satisfaction and hotel profitability.

What you will bring

  • Minimum of 3 years in a similar leadership role within a five-star luxury hotel in the Middle East.

  • Excellent communication skills in English and Arabic.

  • Proven track record of achieving revenue targets and driving market share growth.

  • Exceptional negotiation, presentation, and relationship skills.

  • Highly driven, results-oriented, and passionate about luxury hospitality.

  • Ability to work under pressure and adapt to a fast-paced environment.

  • Strong leadership and team management capabilities.

What you will get

  • Department Head benefits as per Four Seasons Kuwait policy

  • Complimentary nights at other FS Hotels worldwide

  • Regular social and sports events

  • Paid home leave with flight tickets

  • Complimentary employee meals and Uniforms

  • Health medical and insurance benefits

Work Authorization

Hotel will apply for the work authorization for the successful candidate

We look forward to receiving your application

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