Desktop Technician

2 days ago


Kuwait City, Al Asimah Akima Full time

About the Job

We are looking for a highly skilled ADPE Technician to join our team in Kuwait. As a key member of our IT support team, you will be responsible for providing top-notch laptop and desktop support, as well as exceptional customer service to military and civilian customers.

Key Responsibilities:

  • Installation and Configuration: Install, configure, and maintain DOD-approved communications software on government computers, network printers, and security software on military computer systems.
  • System Stability: Ensure both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
  • Customer Service: Provide exceptional customer service to military and civilian customers, responding to their technical issues and concerns.
  • Hardware Repair and Maintenance: Repair and maintain desktop and laptop hardware, troubleshoot hardware problems, and refer to another repair facility as appropriate.

Requirements:

  • US Citizenship: Must be a US citizen with an active interim Secret, or higher level, security clearance.
  • Education: High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.
  • Certifications: IAT Level I Baseline certification and one Computing Environment (CE) certification, such as A+ CE, Network+ CE, SSCP, CCNA-Security, CND, or a higher level compliant certification.


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