Technical Support Specialist

2 weeks ago


Kuwait City, Al Asimah beBee Careers Full time

The role of a Technical Support Engineer is to provide technical assistance and troubleshooting for IT systems, hardware, and software.

Key Responsibilities
  • Provide technical support for escalated issues and perform system maintenance in accordance with industry best practices.
  • Automate routine procedures, maintain servers, and create monitoring reports and logs.
  • Administer web servers and ensure appropriate server backup and security measures for smooth operations and business continuity.
  • Contribute towards optimal efficiency of IT infrastructure by evaluating and suggesting new products/solutions.
Requirements
  • Bachelor's degree equivalent in Computer Science or related field.
  • 2 – 5 years of relevant experience.
  • Certification from Microsoft is required, CISCO is preferred.
  • Written and spoken English is essential, Arabic will be an added advantage.


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