Retail Systems Expert

5 hours ago


Kuwait City, Al Asimah Top Notch Consultancy Full time
Job Description

We are seeking a highly skilled Retail Business Systems Analyst to join our team at Top Notch Consultancy.

Key Responsibilities:
  • Analyze and document retail business processes, including POS, procurement, inventory, recipe management, pricing and promotions, and e-commerce.
  • Collaborate with stakeholders from various departments to understand their requirements and objectives, serving as a liaison between business units and IT to translate business needs into system requirements.
  • Implement, configure, and maintain Odoo 16/17 business, financial, and marketing modules.
  • Conduct regular system audits to ensure accurate and efficient operation.
  • Provide training and support to staff on the use of Odoo systems.
  • Collaborate with IT to manage system upgrades, patches, and other maintenance tasks.
  • Monitor system usability and gather feedback from users to identify opportunities for continuous improvement.
  • Ensure compliance with relevant laws, regulations, and best practices within the system's processes.
  • Advise on the use of various Odoo options and recommend best practices for enhancements.
Requirements:
  • Bachelor's degree in Information Technology, Business Administration, Business Analysis, or equivalent.
  • Proven experience (typically 3-5 years) in the Retail industry, with at least 1-2 years in senior roles.
  • Knowledge about various Odoo options and best practices for maintenance and enhancements. Experience in Odoo 16/17 is a plus.
  • Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus. Odoo certification is an advantage.
  • Proficiency in English is required. Arabic language is a plus.
  • Excellent analytical and problem-solving skills.
  • Outstanding communication and interpersonal skills.
  • Analytical mindset with proficiency in data analysis and reporting tools.
  • Ability to work effectively in a team environment as well as independently.


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