Automotive Service Consultant

1 week ago


Kuwait City, Al Asimah AlZayani Automotive and Trading Company Full time

AlZayani Automotive and Trading Company Overview

As a leading provider of automotive services, we are dedicated to delivering exceptional customer experiences. Our service advisors play a crucial role in ensuring that our customers receive the best possible care.

Job Description

The Service Advisor will serve as the primary point of contact for customers, responsible for creating a welcoming and professional atmosphere that fosters loyalty. This involves accurately diagnosing customer complaints and concerns, communicating complex technical information in an easy-to-understand manner.

A key aspect of this role is creating detailed service estimates and communicating the need for repairs or maintenance, promoting transparency throughout the process. The Service Advisor will coordinate with technicians to prioritize service work, ensuring efficient workflow and timely completion of repairs.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Ability to diagnose and troubleshoot vehicle problems
  • Knowledge of industry trends and manufacturer guidelines
  • Organizational and time management skills

Benefits

Our company offers a competitive compensation package, opportunities for career growth and development, and a collaborative work environment.



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