
Automotive Sales Representative
1 week ago
As a Sales Executive at Automak Automotive, you will play a vital role in delivering exceptional customer service and driving sales growth. Your primary responsibility will be to provide personalized assistance to customers, understanding their needs, and recommending suitable pre-owned vehicles that meet their requirements.
**Key Responsibilities**
• Provides customer service by greeting and assisting customers, responding to their inquiries, and resolving any issues promptly.
• Maintains interactions with existing customers, develops new prospects, and cultivates potential customers in each sector.
• Communicates effectively with customers about the benefits, specifications, and features of wholesale vehicles, stimulating interest in establishing and expanding pre-owned car sales offers.
• Attends customer calls, responds to their queries through phone, and performs necessary arrangements to reserve vehicle sale orders by confirming payment.
• Demonstrates vehicle features, characteristics, and specifications, performing test drives as necessary, to ensure customer satisfaction.
• Prepares and submits wholesale quotations to customers based on approved pricing rates from the Wholesale Manager.
• Negotiates with customers on pricing, ensuring it aligns with the company's best interests and closes sales orders by confirming payment receipt.
• Confirms payment terms and conditions, obtains necessary documentation for re-registration and cancellation of insurance policies, and generates vehicle sale invoices from the ERP system.
• Ensures all necessary customer documents are available for Traffic registration processes and coordinates with the Admin support team for legal procedures related to re-registration and comprehensive insurance policy cancellations.
• Monitors stock levels to ensure sufficient wholesale vehicles are available to meet forecasted customer demand in each category and segment.
• Coordinates with the Service Department for timely preventive maintenance and ensures adherence to scheduled tasks.
• Liaises with the Admin Support team for timely insurance renewals and communicates with other departments to ensure sales processes meet the company's standards.
• Gathers market research data, including pricing structures, competitor surveys, and current trends, and submits daily reports to the Sales Supervisor/Sales Manager.
• Supports the Sales Manager in report preparation and sales campaign activities, ensuring adherence to company policies and procedures.
• Performs other duties as required and assigned.
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