System Manager for Customer Engagement and Experience

Job OverviewWe are seeking an experienced Manager to oversee the end-to-end customer communication systems, enhancing customer journey efficiency.This pivotal role involves designing, implementing, and managing integrated CRM platforms, social listening tools, and communication channels to ensure seamless customer interactions.

Gastronomica is a leading company in the Food & Beverage Production and FMCG sectors. We are seeking an exceptional individual to join our team as a CRM and Loyalty Manager. This critical role plays a pivotal part in enhancing customer engagement and loyalty, driving sales and brand loyalty through strategic CRM initiatives.The ideal candidate will possess a...

Key ResponsibilitiesImplement and manage customer experience systems across multiple touchpoints, focusing on NPS/CSAT improvement and unified customer views.Design and implement chatbots to automate repetitive tasks and enhance customer support efficiency.Develop a unified communication strategy enabling a single view of the customer across all platforms...

At Alshaya, we are passionate about delivering exceptional customer experiences across our retail brands. As a Customer Development Executive, you will play a key role in driving revenue growth and improving profitability for our Starbucks Food Service Accounts.Key Responsibilities:Provide consultative support to existing accounts to ensure quality and...

Ooredoo is a leading global telecommunications player with operations in 17 countries across the Middle East, North Africa, and Asia. Our dynamic culture and DNA are at the heart of everything we do, fostering a diverse and inclusive global family united by innovation and excellence.We are seeking an experienced Customer Experience Manager to drive our...

Performance MetricsThe ideal candidate will have proven expertise in implementing customer experience systems, with a focus on delivering high-quality customer interactions and service level agreements (SLAs).They will be responsible for monitoring and optimizing customer touchpoints, gathering actionable insights from customer feedback, and improving...

Preferred Candidate:Applicants should have proven experience in CRM management, preferably in the FMCG or Food & Beverage sectors.Strong analytical skills, excellent communication, and interpersonal skills are essential for success in this role.A creative mindset, passion for customer engagement, and ability to work collaboratively are also highly valued.

Company OverviewHealthCare Dynamics Gen. Trading Company W.L.L is a leading company in the healthcare industry, dedicated to providing innovative solutions for our customers. We are committed to excellence and strive to build long-lasting relationships with our partners and customers.Job DescriptionThe Account Manager plays a critical role in driving sales...

Position DescriptionWe are currently seeking an experienced Fashion Advisor to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. This role requires someone who is passionate about delivering exceptional customer experiences and has a deep understanding of the high-end retail fashion industry. Key responsibilities include: Providing...

Project Manager PPP - (Civil Engineer / Architect)As the Project Manager, you will be responsible for overseeing and managingthe entire project lifecycle of PPP development projectsfor our management consulting firm, ensuring all deliverables are met within specified timelines, budgets, and quality standards. You will provide guidance to the project team,...

Job DescriptionWe are seeking a highly experienced Customer Experience Management Lead to join our team. As a key member of our organization, you will be responsible for developing and implementing customer service protocols that comply with medical industry regulations and best practices.The ideal candidate will have a strong background in call center...

In this Client Engagement Director role, you will be responsible for driving client engagement and loyalty through exceptional customer experiences. You will work closely with cross-functional teams to develop and implement customer experience strategies, focusing on ease, simplicity, and uniqueness.The ideal candidate will have a strong background in...

Al Fares Gardens for Flowers and Plants is a renowned plant nursery in Kuwait City, established in the 1960s by Mr. Fares A. Al Fares.About Us:We are committed to delivering quality products to our customers while striving to achieve their satisfaction through unique offerings that stand out.Job Summary:This is a full-time on-site role for a Landscape...

Job DescriptionCeline Inc. is seeking a highly skilled Customer Experience Specialist to join our team as a Sales Advisor at Avenues Mall. This role requires a minimum of 3 years' experience in sales and/or customer service in the fashion or luxury sector.The ideal candidate will have high product and fashion sensitivity, be able to understand and meet...

Join our dynamic team at Al Fares Gardens as a Landscape Supervisor and contribute to the success of our esteemed organization.About Us:Established in the 1960s, Al Fares Gardens has become a trusted name in Kuwait's gardening community, known for its commitment to delivering quality products to customers.Job Description:As a key member of our team, you will...

Company OverviewSystem Development Project Management is a management consulting firm that specializes in providing expert project management services to clients across various industries. Our team of experienced professionals works closely with clients to deliver high-quality projects that meet their unique needs and objectives.Job DescriptionThe Strategic...

Exceptional Customer Service Opportunity at Black or WhiteWe are Seeking Highly Motivated Individuals to Join Our TeamAbout Our TeamAt Black or White, we pride ourselves on providing our customers with an unparalleled shopping experience.Job Requirements:Fresh graduates or those with a background in Retail, F&B, Customer Service, or Cashiering.Minimum 2...

In this dynamic role, you will have the opportunity to drive sales and deliver exceptional customer experiences as a Customer Experience Specialist at Al Futtaim Private Company (LLC). Your primary responsibilities will include maintaining store standards and cleanliness, participating in and attending store meetings, and demonstrating a positive attitude...

HealthCare Dynamics Gen. Trading Company W.L.L. is a trusted partner for luxury brands seeking to elevate their store performance and customer experience.We're looking for highly motivated individuals to join our team as mystery shoppers, who will conduct secret evaluations of luxury stores, assess the quality of service provided, and provide valuable...

**Join Our Team:**We are seeking a talented Sales Representative to join our team at Dr. Nutrition in Al Asimah, Kuwait City.As a Sales Representative, you will be responsible for establishing and maintaining relationships with customers, identifying their needs, and providing them with expert advice to achieve their health and wellness goals.You will also...