Complex Systems Troubleshooter

16 hours ago


Kuwait City, Al Asimah Vectrus Full time

About Vectrus

We value diverse perspectives and talent at Vectrus. As a Video Teleconference Coordinator, you will contribute to delivering world-class telecommunications services and supporting our global clients.

Key Responsibilities
  • VTC Suite Management: Manage and operate VTC equipment, including DLP and LCD projectors, flat panel displays, and IP and ISDN-based systems.
  • Equipment Maintenance: Perform scheduled and unscheduled maintenance for VTC equipment, ensuring optimal performance.
  • User Support: Train customers on effective use of VTC equipment, covering essential features and functionalities.
  • Troubleshooting: Utilize working knowledge of IP and ISDN-based VTC systems, equipment, and protocols to resolve issues efficiently.
  • Security Clearance: Maintain valid Secret Clearance and adhere to applicable security regulations and requirements.
Requirements
  • Education/Certifications: High School Diploma and relevant experience or equivalent education.
  • Experience: 1-3 years' experience in telecommunications equipment operation and maintenance.
  • Skills: Strong written and verbal communication skills, organizational abilities, and technical expertise.
  • Clearance: Hold a valid Secret Clearance.


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