Analytics and Reporting Expert

1 week ago


Kuwait City, Al Asimah Vitelco Full time

We are looking for an Analytics and Reporting Expert to join our team at Vitelco, a leading provider of IT services.

Job Summary:

The successful candidate will have a strong background in data analysis and reporting, with experience in using advanced analytics tools and platforms. They will be responsible for providing critical insights and comprehensive reporting on marketing campaigns and Customer Lifecycle Management (CLM) activities.

  • Main Responsibilities:
  • Analyze data from various sources to assess the performance of marketing campaigns and CLM activities.
  • Develop and deliver detailed reports on campaign effectiveness, including KPIs, ROI, and overall impact on customer lifecycle.
  • Evaluate the success of marketing campaigns for both Postpaid and Prepaid segments by tracking metrics such as customer acquisition, retention, engagement, and revenue growth.
Requirements:
  • Bachelor's degree in Data Analytics, Statistics, Marketing, Business, or a related field.
  • Proven experience in analytics and reporting roles, preferably within the telecom industry.
  • Strong proficiency in data analysis tools and software, including SQL, Excel, Tableau, and Power BI.
  • Solid understanding of marketing metrics, customer lifecycle management, and campaign performance evaluation.


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