Retail Store Manager

1 day ago

Muḩāfazat al Jahrā, Kuwait Alshaya Full time

**About M. H. Alshaya**

M. H. Alshaya is a leading international franchise operator for over 70 of the world's most recognised retail brands.

The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies.

M. H. Alshaya has established itself as the industry leader across its territories through a combination of local market understanding and a comprehensive commitment to customer service.

The company applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

**Job Description**

We are seeking a highly experienced and skilled Store Manager to lead our MAC store team in Kuwait.

You will be responsible for ensuring that all our customers enjoy the M. A. C retail experience.

A natural leader, you will champion your team to provide high levels of customer service and to increase sales, maximizing their potential through in-store training, motivation, coaching, development, performance management and appraisals.

An experienced operator, you will be responsible for reducing stock loss and managing controllable costs.

**Key Responsibilities**

  • Ensure high levels of customer service
  • Lead and motivate the team
  • Conduct in-store training and development
  • Manage performance and appraisals
  • Reduce stock loss and manage costs

**Requirements**

  • Strong leadership skills
  • At least 3 years' retail store management experience at a senior level
  • English and Arabic language skills (essential)
  • Commercial awareness

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