
Resourcing Expert
6 days ago
This is an exciting opportunity to join our team as a Technical Resourcing Consultant at Diyar United Company.
Key Responsibilities:
- Implement automation for incident, change, and problem management.
- Work with REST APIs for Cisco Finesse, BMC Remedy, and other ITSM tools.
- Create custom dashboards and reports for IT service performance.
Requirements:
- Bachelor's degree in IT, Computer Science, or related field.
- Certifications: ITIL v4 (Mandatory), BMC Remedy/ServiceNow (Preferred).
- Experience: 5 + years in IT service management or IT support.
What You Will Do:
- Develop and maintain custom ITSM workflows, scripts, and integrations.
- Work closely with IT teams to improve service workflows and automation.
- Provide training and documentation for ITSM tools and processes.
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Senior Logistics Support Manager
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Immigration Support Advisor
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Project Management Coordinator
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3 days ago
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