Customer Service Representative

6 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

About Our Team at Zain Kuwait

We are actively recruiting for a Contact Center Agent who will serve as the first point of contact between our customers and our team. As a professional representative, you will assist our loyal customers in a courteous and professional manner that reflects our values and mission.

  • You will handle a high volume of inbound calls and greet customers with a smile, ensuring their issues are resolved efficiently and effectively.
  • Your responsibilities will include assessing customer concerns, providing product information, and promoting our services by understanding customer needs and interests.
  • Additionally, you will troubleshoot service equipment issues and adhere to individual and team performance metrics.

What We Look For

To be considered for this position, you must meet the following requirements:

  • A high school diploma or higher is required, along with 0-3 years of experience in a related field.
  • You should possess excellent communication skills, problem-solving abilities, and a strong drive for achievement.

The Ideal Candidate

We seek a motivated and enthusiastic individual who can work under pressure and deliver exceptional results. If you have a passion for customer service and a desire to grow with our team, we would love to hear from you.



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