Medical Records Coordinator

4 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Key Responsibilities

  • Reception Duties: Manage the clinic's reception area, including answering phone calls, greeting patients, and directing them to the relevant areas or clinics.
  • Appointment Management: Confirm appointments, fill empty slots, and check required clinical procedures. Audit the clinical preparation process for assigned clinics.
  • Patient Communication: Ensure all relevant patient folders are available for appointments at clinics, obtain signatures from nurses receiving folders, and investigate no-shows on a daily basis.
  • Record Management: Prepare patient folders for newly admitted patients, assemble records into standard order, and return patient records to the medical records filing room.
  • Reporting: Compile statistical data for each clinic daily, monthly, and yearly, showing numbers of new patients, follow-up patients, no-shows, and waiting lists for new referrals and follow-ups.
  • Communication: Provide information of a general nature to authorized requestors, maintain confidentiality, security, and access control for records, and deal with visitors/patients' inquiries via phone or face-to-face.


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