Retail Leadership Opportunity

2 days ago


Kuwait City, Al Asimah Chalhoub Group Full time

At Chalhoub Group, we're driven by a passion for delivering exceptional luxury experiences to our customers. As the Area Manager for our premium retail fashion brand, you will be responsible for developing and nurturing a customer-centric culture across all departments.

Your primary objective will be to drive business growth within the assigned region, actively impacting key performance indicators (KPIs) and financial objectives. To achieve this, you will lead and develop a high-performing team, promoting continuous growth on retail excellence and operations.

You will work closely with the Human Resources department to identify, attract, and onboard top-tier professionals who align with our client-centric vision. This will ensure the success and growth of our retail performance.

Key responsibilities include implementing coaching activities to foster team growth and development while promoting internal career paths that leverage the talents and diversity within our people. You will also oversee and enhance store operational efficiency, optimizing processes and ensuring a seamless customer experience.

Collaboration with the Merchandising Department will be crucial in identifying and implementing the optimal product strategy for your areas of responsibility. This will guarantee that our retail offerings are perfectly tailored to customer needs and regional market trends.

In addition, you will implement and manage effective CRM strategies to build and maintain long-lasting customer relationships, resulting in increased retention and sales.

Supporting directors with local PR events in collaboration with the Regional Marketing Team is another critical aspect of this role.

Your expertise will ensure all retail operations adhere to legal and company regulations, promoting a culture of compliance and accountability.



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