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Guest Services Coordinator
3 weeks ago
This exciting opportunity requires a motivated and detail-oriented individual to join our front desk team. As a key player in our operations, you will provide exceptional service to our guests, ensuring their needs are met and exceeded.
Responsibilities- Handle guest requests and feedback, responding promptly and professionally.
- Maintain accurate records of guest credit, billing and financial transactions, adhering to our security protocols.
- Support other teams by providing essential information and updates, fostering collaboration and effective communication.
- Assist with night shift tasks and responsibilities, ensuring a smooth transition and minimizing disruptions.
- Participate in training and development programs, enhancing your skills and knowledge to meet evolving demands.
- Contribute to a positive and welcoming environment, promoting a culture of excellence and respect.
- Demonstrated ability to work independently and as part of a team.
- Excellent communication and interpersonal skills, with a warm and engaging demeanor.
- Able to adapt to changing situations and priorities, with flexibility and resilience.
- Strong problem-solving skills and analytical thinking, with a proactive approach to challenges.
- Able to maintain confidentiality and handle sensitive information with discretion.
