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Guest Service Ambassador
2 weeks ago
Be the guests' superhero at our hotel We are looking for passionate people who share our goal of making every moment matter for our guests. As a Bell Attendant, you will join a team that is dedicated to delivering exceptional service and creating memorable moments for our guests.
The key responsibilities of this role include supporting the smooth running of the guest relations department, working as part of a team to maximize guest satisfaction and comfort, and taking responsibility for duties and tasks assigned to the role. You will also be responsible for delivering on departmental plans and objectives, collaborating with your immediate report, and ensuring adherence to all legislation and best practice activities.
Key Responsibilities:- Supports the smooth running of the guest relations department
- Works as part of a team to maximize guest satisfaction and comfort
- Takes responsibility for duties and tasks assigned to the role
- Delivers on departmental plans and objectives
- Experience in guest relations beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service
- Ability to find creative solutions and take ownership for duties and tasks assigned
- Personal integrity and strong communication skills
This role requires a commitment to delivering exceptional guest service and creating memorable moments for our guests. If you are passionate about hospitality and have a hands-on approach with a can-do work style, then we want to hear from you