Department Leadership Role

1 week ago


Kuwait City, Al Asimah AZADEA Full time
Job Description

We are seeking an experienced Department Leader to oversee daily operations, manage staff, and drive sales growth in our AZADEA stores.

Responsibilities:
  • Customer Service: Ensure timely and quality customer service by directing customers to shop staff and monitoring compliance with company standards.
  • Operational Effectiveness: Implement company policies and procedures to optimize operational efficiency.
  • Training and Development: Conduct on-the-job training, demonstrations, and instructions for existing employees to enhance their skills and performance.
  • Merchandising: Optimize product sales and maintain brand image by controlling merchandise and inventory levels.
  • Staff Management: Set goals, objectives, and develop/motivate employees to achieve high performance standards.
Specific Responsibilities for Multimedia Departments:
  • Schedule Planning: Prepare weekly team schedules and submit them to the hierarchy.
  • Sales Growth: Enforce up-selling and cross-selling within the team to maximize sales volume and meet targets.
  • Performance Appraisals: Conduct bi-yearly performance appraisals for department staff.
Requirements:
  • Education: Bachelor's Degree
  • Experience: 3 years in a managerial role and 3 years in retail
  • Skills and Qualifications:
    • Developing and Motivating Others: Level 3
    • Cultural Awareness: Level 3
    • Commercial Understanding: Level 2
    • Analytical Thinking: Level 2
    • Customer Focus: Level 3
    • Driving and Achieving Results: Level 3
    • Attention to Details: Level 3
Estimated Salary:

$60,000 - $80,000 per annum



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