Department Leadership Role
1 week ago
We are seeking an experienced Department Leader to oversee daily operations, manage staff, and drive sales growth in our AZADEA stores.
Responsibilities:- Customer Service: Ensure timely and quality customer service by directing customers to shop staff and monitoring compliance with company standards.
- Operational Effectiveness: Implement company policies and procedures to optimize operational efficiency.
- Training and Development: Conduct on-the-job training, demonstrations, and instructions for existing employees to enhance their skills and performance.
- Merchandising: Optimize product sales and maintain brand image by controlling merchandise and inventory levels.
- Staff Management: Set goals, objectives, and develop/motivate employees to achieve high performance standards.
- Schedule Planning: Prepare weekly team schedules and submit them to the hierarchy.
- Sales Growth: Enforce up-selling and cross-selling within the team to maximize sales volume and meet targets.
- Performance Appraisals: Conduct bi-yearly performance appraisals for department staff.
- Education: Bachelor's Degree
- Experience: 3 years in a managerial role and 3 years in retail
- Skills and Qualifications:
- Developing and Motivating Others: Level 3
- Cultural Awareness: Level 3
- Commercial Understanding: Level 2
- Analytical Thinking: Level 2
- Customer Focus: Level 3
- Driving and Achieving Results: Level 3
- Attention to Details: Level 3
$60,000 - $80,000 per annum
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