
Burberry Team Lead Opportunity
1 week ago
Join us in Kuwait as a retail leader and contribute to the success of the Burberry team.
About the Role:
- This is an exciting opportunity to lead a high-performing team and drive business growth through effective leadership and direction, with a focus on delivering exceptional results and promoting a culture of customer satisfaction and loyalty.
- The successful candidate will have a proven track record of success in retail management, with a strong focus on commercial excellence and customer satisfaction, and excellent communication skills to lead and motivate a high-performing team.
- We are looking for a collaborative and results-driven individual who can build strong relationships with the team and stakeholders, and drive business growth and excellence, and promote a culture of collaboration and teamwork.
Key Responsibilities:
- Achieve sales targets by leveraging commercial retail knowledge and expertise, with a focus on delivering exceptional results and driving business growth, and promoting a culture of innovation and creativity.
- Manage and maintain Key Performance Indicators in line with store Profit and Loss reports, ensuring optimal profitability and efficiency, and promoting a culture of customer satisfaction and loyalty.
- Prioritise and drive Company objectives forward through effective leadership and direction, with a focus on delivering business growth and excellence, and promoting a culture of continuous learning and development.
- Collaborate with the General Manager and Buying team to provide informed feedback, ensuring timely replenishment of popular selling lines and driving sales growth, and promoting a culture of collaboration and teamwork.
- Evaluate and implement measures to minimise theft by customers or staff, adhering to security procedures and maintaining a safe and secure work environment, and promoting a culture of respect and integrity.
- Provide effective leadership and direction to the team, assessing staff performance during probationary periods and annually, and developing and implementing development plans to promote growth and advancement, and promoting a culture of continuous learning and development.
Ideal Candidate Profile:
- Previous retail management experience, preferably in a luxury setting, with a proven track record of success and a strong focus on commercial excellence and customer satisfaction.
- Excellent communication skills, with the ability to lead and motivate a high-performing team and build strong relationships with stakeholders, and promote a culture of collaboration and teamwork.
- Commercial awareness and confidence in managing sales targets, with a focus on delivering exceptional results and driving business growth, and promoting a culture of innovation and creativity.
- Demonstrated leadership capabilities to support the sales team in delivering the Burberry experience, driving business growth and excellence, and promoting a culture of customer satisfaction and loyalty, and continuous learning and development.
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