Current jobs related to Customer Service Team Lead Position - Kuwait City, Al Asimah - beBeeLeadership
-
Lead Customer Service Team
5 days ago
Kuwait City, Al Asimah beBeeLeadership Full timeJob Title:Customer Service Team LeadJob Description:As a Customer Service Team Lead, you will oversee the daily operations of our customer service team. Your primary goal is to ensure the highest level of customer satisfaction while achieving departmental goals.Key Responsibilities:Supervise a team of customer service representatives to ensure they are...
-
Customer Service Specialist
20 hours ago
Kuwait City, Al Asimah beBeeCustomerService Full time 3,500 - 4,000Job OverviewWe are seeking a highly skilled and experienced Customer Service Representative to join our team. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring customer satisfaction.Provide support to customers through phone calls, emails, and in-person interactions.Resolve customer...
-
Call Center Agent/ Customer Service position
1 week ago
Kuwait City, Al Asimah Ajar Full time### Call Center Agent/ Customer Service positionMedrar - Kuwait City, Kuwait CityCall Center Agent/ Customer Service position (FOR FACILITY MANAGEMENT)Key Responsibilities:• Answer incoming calls professionally and provide information about maintenance services.• Log customer requests and complaints accurately in the system.• Coordinate with...
-
Call Center Agent/ Customer Service position
1 week ago
Kuwait City, Al Asimah Ajar Online General Trading Co Full timeCall Center Agent/ Customer Service position (FOR FACILITY MANAGEMENT)Key Responsibilities:• Answer incoming calls professionally and provide information about maintenance services.• Log customer requests and complaints accurately in the system.• Coordinate with maintenance teams to schedule service appointments.• Ensure customer satisfaction through...
-
Customer Service Advisor
1 day ago
Kuwait City, Al Asimah Al Zayani Full timeWORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)CLOSING DATERole DescriptionThis is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer...
-
Customer Service Ambassador
2 days ago
Kuwait City, Al Asimah beBeeCustomerService Full timeJob Title: Customer Experience SpecialistThe role of a customer experience specialist involves ensuring that every interaction with customers is memorable and personalized.Responsibilities:Greeting guests and providing them with exceptional serviceTaking orders in a timely and efficient mannerProviding product recommendations to enhance the customer's...
-
Customer Service Ambassador
1 week ago
Kuwait City, Al Asimah beBeeCustomer Full timeJob Title: Sales AssociateWe are seeking a skilled and enthusiastic individual to join our sales team as a Sales Associate. In this role, you will be responsible for providing exceptional customer service, achieving sales targets, and maintaining a high level of product knowledge.Key Responsibilities:Deliver outstanding customer service: Be the ultimate...
-
Customer Service Advisor
3 weeks ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeWORKING HOURS: 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)CLOSING DATERole DescriptionThis is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City. The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer...
-
Customer Service Representative
1 week ago
Kuwait City, Al Asimah beBeeCustomerService Full timeCustomer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through multiple channels, including phone, email, and live chat.Key Responsibilities:Answer incoming calls professionally...
-
Customer Service
4 weeks ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeLocation: Kuwait CityJOB PURPOSEBuild and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction.Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.KEY ACCOUNTABILITIESManage file creation and all services...
Customer Service Team Lead Position
3 weeks ago
You will oversee daily operations of the customer service team to ensure the highest level of customer satisfaction and achieve departmental goals.
This role involves supervising customer service representatives, training staff, resolving complex customer inquiries, and ensuring compliance with company policies and standards.
- Supervise a team of customer service representatives to ensure effective performance and achievement of targets.
- Provide coaching, guidance, and feedback to enhance individual and team performance.
- Foster a positive, collaborative environment that encourages professional growth and high morale.
Key Responsibilities:
- Manage daily shift schedules to meet customer demand.
- Conduct team meetings to discuss performance, updates, and concerns.
- Oversee resolution of complex customer issues promptly and professionally.
What We're Looking For:
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
- Ability to handle customer complaints and difficult situations professionally and empathetically.
Benefits:
- Direct and permanent employment for 2-3 years.
- 30 days of annual paid leave.
- Annual study leave depending on position.
- Healthcare insurance or treatment.
- Medical malpractice insurance.
- Other benefits as per company policy.