![Zain Bahrain](https://media.trabajo.org/img/noimg.jpg)
Manager of Enterprise Support Teams
7 hours ago
The Support Service Department Manager will be responsible for leading and managing the support service team at Zain Bahrain. Key responsibilities include:
- Leading and managing a high-performing support service team.
- Setting departmental goals, objectives, and performance targets.
- Providing level 3 support to enterprise customers.
- Collaborating with cross-functional teams to resolve customer issues.
To be considered for this position, you will need to meet the following requirements:
- Bachelor's Degree required; master's in business/MBA preferred.
- Business, Technology, or a related field/major.
- +3 years experience in a managerial role.
- Experience in client-facing roles or account management roles.
Key Skills:
- Team leadership and management.
- Departmental goal-setting and performance management.
- Customer support and issue resolution.
- Collaboration and stakeholder management.
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