Operational Excellence Leader
1 week ago
An exceptional opportunity has arisen for an ambitious and results-driven Operational Excellence Leader to join the Grand Hyatt Kuwait City team. Reporting directly to the Hotel Manager, this key role will be responsible for driving operational excellence across all departments, ensuring seamless delivery of exceptional guest experiences.
About You
As an experienced leader with a proven track record in weddings, you will possess strong operational leadership skills, an instinctive eye for detail, and a passion for quality and innovation. Your entrepreneurial mindset, coupled with refined verbal communication skills (English & Arabic), will enable you to thrive in a fast-paced environment and effectively collaborate with cross-functional teams.
Key Responsibilities
* Develop and implement strategic plans to drive operational excellence, ensuring alignment with hotel operational strategies and brand standards.
* Provide hands-on leadership and guidance to departmental heads, empowering them to make informed decisions and drive improvements.
* Foster a culture of creativity, quality, and innovation, encouraging team members to think outside the box and develop innovative solutions.
* Collaborate with the Revenue Management team to optimize room rates and inventory management, ensuring maximum revenue potential.
* Conduct regular audits and analysis to identify areas for improvement, implementing corrective actions as necessary.
What We Offer
* A competitive salary range of KWD 2,500 - 3,500 per month, depending on experience.
* Opportunities for career growth and professional development within a dynamic and global organization.
* A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
* The chance to work with a diverse and talented team, driving innovation and excellence in the hospitality industry.
Requirements
* Bachelor's degree in Hospitality Management or a related field.
* Minimum 5 years of experience in operations management, preferably in the hospitality industry.
* Strong knowledge of hotel operations, including front office, food and beverage, and housekeeping.
* Excellent leadership and communication skills, with the ability to inspire and motivate teams.
* Proficient in computer skills, including Microsoft Office and hotel property management systems.
Contact Information
Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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